Look for These 7 Things in a Great Commercial Security Provider
One of the most important things about owning a business or rental property is providing a sense of security. With the steady rate of crime and break-ins, having a good security system has never been more important. Although many property owners want to protect their business or building, finding the perfect commercial security provider can be a challenge. To make the search for a quality provider easier, we’ve compiled a list of seven things to look for when choosing a business security system provider.
What makes an experienced alarm company trustworthy for business security?
When you hand the safety of your business or property to someone else, it’s important that they know what they’re doing with it. If they’ve been in business for years, it will be possible for you to find out their reputation, ask for references and look up reviews online. While some new business security providers may be a great option, choosing a security company that already has a history of providing quality protection will ensure you that you’re in good hands. Take time to look over the history of the company and find out exactly what you can expect by listening to those that have been customers in the past.
Why should business security companies offer multiple protection solutions?
Security can mean a lot more than just putting in an alarm system. Your customized solution may incorporate access control, video surveillance, fire panel monitoring, elevator monitoring, interactive services and more. Working with a company that has a broad base of specialization ensures that your solution is tailored to be the most effective for your organization. Even if you require a simple or single system to start out, the needs of your organization may change over time. Working with a security company that can support your growth and evolving needs ensures a smoother transition and proper protection in the future.
How do security companies work as partners with businesses?
As an individual, you have specific needs and wants for the safety of your building or office. Rather than settling for a security provider that will treat you like everyone else, opt for one that will strive to partner with you. Talk with the company and discover how they will work with you personally. Find a provider that will step up and be willing to go the extra mile to make sure you have the perfect security plan in place that will meet your needs now and in the future. Don’t just ask questions about their alarm services, but listen to the questions that they ask you. If the company is truly interested in putting your needs first, they will be anxious to ask you about your building or office space, what you want from a security system, and how they can best provide for you.
What features should I look for in business alarm monitoring systems?
Find out how your security system will be monitored and who will be watching your business. Ask questions about where the monitoring station is located and what you can expect if your alarm goes off. Some providers offer business and commercial intrusion detection systems that allow you to keep an eye on your business through the use of a computer or smartphone. Find out if the provider is employing up-to-date technology and discover if they are truly passionate about using new methods of protection. The company should constantly be growing and changing as they learn about new technology that will best keep customers protected. Good providers also make sure that their employees are well-trained and can help you with any questions or problems that may arise.
What certifications should a commercial security provider have?
Before partnering with a security provider, do some research and make sure that they are appropriately licensed and recognized as a reputable company. A good rating with the BBB, ULC Listing, affiliation with CANASA and online reviews are a few things you can look for. Partnering with a provider who is not appropriately licensed and certified can cause quite a mess! Also, remember that the provider you choose will have access to your business and all of your important information; ask careful questions about how employees are chosen and what kind of background checks are run before they are hired. The last thing you want to do is jeopardize your business’ security by handing your personal information over to an untrustworthy worker.
What are the hidden costs and fees for commercial security systems?
Before agreeing to any system, make sure that you understand the total cost. Ask questions about what the system will cost, how much it will be to keep it running every month, what sort of start-up fees are involved, and if there is a contract. A good provider will be able to give you a total estimate that you can keep for your records and will be happy to explain all of the expenses involved with the system. If you start discovering hidden costs and additional fees, it may be time to step back and find a different provider. When a provider isn’t upfront about all the costs and service fees, it is a red flag that they are certainly not someone you need to partner with!
How does commercial security maintenance and support work?
Before installing any hardware or system, make sure you understand the warranty and ongoing maintenance options. No matter how good the alarm system might be, there is always the possibility of a defect with electronics. Find out who you will contact for questions that may or arise or service that may be required. When a technician visit is required, ask what kind of response you can expect and what the costs will be.
Now that you know the seven most important things to look for in a commercial security provider, it’s time for you to find that perfect provider and start protecting your building or business. Contact us to see how we can help.
What encryption and cybersecurity features should businesses look for?
Cybersecurity is crucial for modern commercial security systems. A reputable provider should offer robust encryption protocols for all network-connected devices. Ask about two-factor authentication for accessing your business security system. Inquire about regular software updates and patch management to address vulnerabilities. Ensure the provider conducts penetration testing on their systems.
How do security systems integrate with existing business systems?
A top-tier commercial security provider should offer seamless integration with your current systems. Ask about compatibility with your access control, HR, and IT systems. Inquire about API availability for custom integrations. Discuss the provider’s experience with integrating systems in your specific industry. Ensure they can provide multi-site security solutions if your business has multiple locations.
How can businesses future-proof their security investments?
Your security needs may change as your business grows. Ask about the scalability of the proposed security solution. Inquire about the ease of adding new devices or expanding coverage. Discuss the provider’s roadmap for adopting emerging technologies like AI and IoT. Ensure the system can accommodate future security regulations or compliance requirements.
What security customization options are available for businesses?
Every business has unique security requirements. Ask about customization options for your specific industry. Inquire about tailored solutions for high-risk areas in your facility. Discuss the possibility of custom hardware design for your specific security challenges. Ensure the provider can accommodate any special monitoring or reporting needs your business may have.
How do commercial security emergency response systems work?
Understanding the provider’s emergency response protocols is crucial. Ask about their average response time to alarms. Inquire about their process for verifying alarms before contacting authorities. Discuss their escalation procedures for different types of security events. Ensure they have video alarm verification capabilities for enhanced response.
What training do businesses receive for security systems?
Proper training ensures effective use of your security system. Ask about the provider’s training programs for your employees. Inquire about ongoing support and refresher training options. Discuss the availability of user manuals and online resources. Ensure they offer 24/7 customer support for any questions or issues that may arise.
What data analytics do commercial security systems provide?
Modern security systems can provide valuable business insights. Ask about the system’s data analytics capabilities. Inquire about customizable reports for different aspects of your security operations. Discuss how the data can be used to optimize your security protocols. Ensure the provider offers user-friendly interfaces for accessing and interpreting security data.
How do security systems ensure industry compliance standards?
Different industries have specific security compliance requirements. Ask about the provider’s experience with your industry’s regulations. Inquire about their process for staying updated on changing compliance standards. Discuss how their system helps maintain compliance documentation. Ensure they can provide specialized solutions for highly regulated industries like healthcare or finance.