Reviews & Testimonials

Our Reviews

See what some of our customers are saying about TELSCO

Allen Snart Avatar
Les arrived on time (shoes off on a rainy day), immediately diagnosed and fixed the motion sensor issue and departed. No fuss, no muss, happy Telsco customer.
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Allen Snart 6/11/2024
Cira Thimba Avatar
I've been a Telsco customer for about 3 years. I dealt with Mike for initial consultation. He's very professional and knowledgeable, explained everything in details and most of all no pressure. After couple years I needed an addition to my security and reached out to him again and he was quick to respond and educated me again and the addition was set up quickly. Duc did the 2nd installation, again he was professional, and explained everything in detail. I surely do recommend Telsco, everyone I have talked to have been pleasant to deal with. Thanks, Cira
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Cira Thimba 6/08/2024
D Avatar
We recently built a shed on our property and wanted to add it to our home Telsco security system and service. Nathan was knowledgeable and very helpful in listening to our requests and requirements, proposing a system to secure the shed and tying it to our existing home system. Patrick installed it 3 days later. He has been to our home before as our personal needs, technology and hardware evolved, always prompt and courteous in effectively installing security monitoring components. His 19 years a Telsco employee speaks to competence and job satisfaction. As a more than satisfied customer since 1992, I can unreservedly recommend Telsco for anyone looking for an established home security company with positive customer relations and outstanding service.
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D 6/08/2024
Mark Wells Avatar
I have been dealing with Telsco for quite a few years, and the experience has always been positive. They care about their customers and making sure every experience is a positive one. We have our alarm system and cameras installed with them, and use a monthly monitoring one price contract that covers all costs. Recently, after a power outage our camera system didnt reboot, so Kim in the office booked us quickly, and their technician Rutvik came out to fix it. He called a 1/2 hour before arriving which is very convenient. Job done, all inside of our monthly contract. I should also mention that although monitoring wasn't involved on this call, they are very quick to phone when there is an alarm to be sure everything is ok.
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Mark Wells 5/30/2024
Shandrie Lewis Avatar
I've been a Telsco customer for my business for several years now and am always pleased with their service. I recently had an issue with setting up another user on the app account and so I called and was immediately transferred to the right person for some quick trouble shooting. Gordon walked me through the steps and even told me that I can have the new user call him back should they have any troubles signing on. My issue was fixed and I was happy I didn't have to sit on hold in order to find help. Thanks, Gordon!
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Shandrie Lewis 5/30/2024
Kristy Reith Avatar
They service technicians were amazing and very helpful when we needed assistance with our cameras and alarm at work. Got everything fixed up and working. All of the staff I interacted with were very friendly and went above and beyond to solve an issue that we had and made sure that we had everything we needed.
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Kristy Reith 5/12/2024

Marks Matter

Security is more than physical safety; it’s the confident feeling our customers get from working with a company they know they can trust.

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Protecting Edmonton since 1970

At TELSCO we are so proud and grateful to have been able to protect and partner with the people of Edmonton for over 30 years.

It has been a real pleasure dealing with TELSCO since you took over monitoring our system about a year ago. Our 20 year old security system has recently given a few false alarms because of a faulty sensor. TELSCO called us within 30 seconds of each of the false alarms, giving us a real sense of confidence in the diligence of your monitoring. The technician (Patrick) who came out to fix the sensor was prompt, polite and very knowledgeable. Thank you for being the best.

David and Marlene

I really appreciated everything that Dibes was able to accomplish to add the security I needed. I am recently widowed and couldn’t even tell him where the panel was located since it was not in the place where all the other various panels were. He located the panel all the wiring and completed the job very efficiently. I wasn’t able to give him any information to help, but he was so patient and kind. It could have been a really stressful event for me, but instead, it all went so well. I am very grateful for that. Thanks very much!! – Suzanne

Suzanne

We just got a system installed yesterday and I can’t say enough good things… From the call for information to the install and training, I will recommend TELSCO to all my  friends!!! System is easy to use  and works great! Thank you

Dianne and Guy Pigeon

We would sincerely like to express our appreciation of the superb quality and adeptness of your company and it’s people. We have had your alarm service for a couple of years and now needed some repair and installation work done. The service request was filled almost immediately and the work was done so efficiently and with little inconvenience.

Doreen and Barrie

Our experience with some other security alarm companies was disastrous and frustrating, to say at least. Then, we called TELSCO to see what they could do for us. A technician arrived at our premises, at the scheduled time of our appointment. He walked through the premises with myself and made recommendations to further safe guard our warehouse and office area… the installation and change over went without a hitch.

Dwight J. Potvin

Your staff is well trained and solves problems, on the rare occasion that they occur, with dispatch, tidiness and a friendly approach. Gayl and I sometimes wonder why you do not advertise more aggressively like your competitors but realize that you put the resources to better and more reliable security service and that is important to both of us…

Gayl and Jim Leep

In this current economic climate where loyal staff is hard to find, we were very impressed with the installers, who have been with your company a long time. That speaks well for your company – you obviously must be as good to your staff as you are to your customers.

Grotski Hostyn

I will always recommend TELSCO to everyone that I know who is in the market for an alarm system/ because I am so confident that this company is undeniably the best security company out there/ and I thank you for letting me be a part of it!

Jayne Korycki

Having dealt with less than perfect service recently, it sure was nice to have Craig here to help us (and the rest of the team). He is extremely knowledgeable, professional and courteous to his customers. Please pass on my comments to him and others so that they all know how pleased I am. It started with the great service from you long ago and continues to this moment.

Tanya Jordan

Some of Our Customers

From retail and industrial companies to nonprofits and large enterprises, businesses across industries trust TELSCO to provide powerful security systems.

Interested in how TELSCO serves such a diverse range of customers? Reach out today.