Reviews & Testimonials

Our Reviews

See what some of our customers are saying about TELSCO

Wilma Haas Avatar
I signed up for a Telsco security security system after a break-in at my home in 2022 and I have had zero regrets. I chose Telsco because of their reputation, their being a family-owned local business and because EVERY interaction I had (and continue to have with them) - both in the purchase process and as a customer - has been helpful, informative and honest. I have had a few alarm situations over the years and Telso has been prompt, calm and unfailingly helpful in responding and guiding me through next steps. Also, I am not the most technically inclined person out there but that has been of no consequence either. Gordon, a member of the Telsco Support Team has been, over several calls, absolutely fabulous in helping me to manage my system. He is patient and has done a great job, as needed, of walking me through my system and making adjustments as required. I am a very happy Telsco customer. So very glad I chose this company to give me peace of mind in my home security.
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Wilma Haas 3/02/2025
Gordon Wilkinson Avatar
Anytime I have emailed for help or with a request my problem has been addressed without delay. My last request, handled by Vicki, was dealt with in less than 24 hrs. Great service you can always trust. Gordon Wilkinson
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Gordon Wilkinson 3/02/2025
John Bright (John) Avatar
Had a power issue with our telsco security system. Matheen from Telsco came out found the issue which was with the transformer. He fixed the issue and was done in 10 minutes. Did a great job. System back and running
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John Bright (John) 2/26/2025
Ryan Czajkowski Avatar
TELSCO finished an alarm and camera upgrade at one of my sites today. Jacob and Prahbjeet were amazing and would 100% recommend them. No issues at all.
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Ryan Czajkowski 2/15/2025
Ralph Atkinson Avatar
My latest service call was a result of an issue with a smoke detector and a camera that did not work after replacing our router. The service was moved to the top priority by Shayla because of security and safety. Matheen arrived as promised and corrected the issues and also replaced basement window bars with window contacts. Great service and great people. Thank you Ralph
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Ralph Atkinson 2/03/2025
M S Avatar
Thank you so much to Les for correcting our issue with the sump pump! He was courteous, efficient and fast. We have been with Telsco for many years and the customer service has always been great! Thank you 🙂
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M S 1/29/2025

Marks Matter

Security is more than physical safety; it’s the confident feeling our customers get from working with a company they know they can trust.

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Protecting Edmonton since 1970

At TELSCO we are so proud and grateful to have been able to protect and partner with the people of Edmonton for over 30 years.

It has been a real pleasure dealing with TELSCO since you took over monitoring our system about a year ago. Our 20 year old security system has recently given a few false alarms because of a faulty sensor. TELSCO called us within 30 seconds of each of the false alarms, giving us a real sense of confidence in the diligence of your monitoring. The technician (Patrick) who came out to fix the sensor was prompt, polite and very knowledgeable. Thank you for being the best.

David and Marlene

I really appreciated everything that Dibes was able to accomplish to add the security I needed. I am recently widowed and couldn’t even tell him where the panel was located since it was not in the place where all the other various panels were. He located the panel all the wiring and completed the job very efficiently. I wasn’t able to give him any information to help, but he was so patient and kind. It could have been a really stressful event for me, but instead, it all went so well. I am very grateful for that. Thanks very much!! – Suzanne

Suzanne

We just got a system installed yesterday and I can’t say enough good things… From the call for information to the install and training, I will recommend TELSCO to all my  friends!!! System is easy to use  and works great! Thank you

Dianne and Guy Pigeon

We would sincerely like to express our appreciation of the superb quality and adeptness of your company and it’s people. We have had your alarm service for a couple of years and now needed some repair and installation work done. The service request was filled almost immediately and the work was done so efficiently and with little inconvenience.

Doreen and Barrie

Our experience with some other security alarm companies was disastrous and frustrating, to say at least. Then, we called TELSCO to see what they could do for us. A technician arrived at our premises, at the scheduled time of our appointment. He walked through the premises with myself and made recommendations to further safe guard our warehouse and office area… the installation and change over went without a hitch.

Dwight J. Potvin

Your staff is well trained and solves problems, on the rare occasion that they occur, with dispatch, tidiness and a friendly approach. Gayl and I sometimes wonder why you do not advertise more aggressively like your competitors but realize that you put the resources to better and more reliable security service and that is important to both of us…

Gayl and Jim Leep

In this current economic climate where loyal staff is hard to find, we were very impressed with the installers, who have been with your company a long time. That speaks well for your company – you obviously must be as good to your staff as you are to your customers.

Grotski Hostyn

I will always recommend TELSCO to everyone that I know who is in the market for an alarm system/ because I am so confident that this company is undeniably the best security company out there/ and I thank you for letting me be a part of it!

Jayne Korycki

Having dealt with less than perfect service recently, it sure was nice to have Craig here to help us (and the rest of the team). He is extremely knowledgeable, professional and courteous to his customers. Please pass on my comments to him and others so that they all know how pleased I am. It started with the great service from you long ago and continues to this moment.

Tanya Jordan

Some of Our Customers

From retail and industrial companies to nonprofits and large enterprises, businesses across industries trust TELSCO to provide powerful security systems.

Interested in how TELSCO serves such a diverse range of customers? Reach out today.