Phone
780-424-6971
Toll-Free
1-888-983-5726
Fax
780-426-4282
Address
12750 – 127 Street NW
Edmonton, AB
T5L 1A5
Email
General information, account updates, payments – customercare@telsco.com
Sales – insidesales@telsco.com
In case of emergency, call us at 780-424-6971
Reviews
Their customer service team is very attentive. I put in a request online for additional services to our plan and had a call back same day. The technician, Les, was booked within the week and when he arrived, he was very helpful with other requests and questions I had that weren’t part of the original service call. I also wanted further information on cameras and Les put it in his service notes and I also received a follow up call that same day from the sales team. Great service!
read moreread less
We have been a Telsco customer for decades. My recent experience as well as others in the past have been excellent from calling into the company regarding my security issue to booking a service call and having the service rep solve our problem it was seamless. A special shout out and thank you to Trish, and Shayla in the office who are very professional, courteous and to Patrick who fixed our issue extremely quickly. Patrick arrived on time and was professional and courteous as well. Great job and I would highly recommend Telsco for your Security needs.
read moreread less
We recently switched our alarm system to Telsco, and the experience has been excellent. Mike and Stephen walked us through the entire upgrade process, explained everything in detail, and put together a solid quote that fit our needs. Our building is 60,000 sq. ft., so upgrading the system and adding new devices was a big job, but Rutvik and his team handled everything smoothly and professionally. The new system works great, and we especially love the app and online management features, being able to control everything remotely has been a huge plus. We are really happy with the upgrade and the service we received. We are also looking forward to working with Telsco again in the future to upgrade our cameras, add Access Control, and integrate everything into their system. Highly recommend them to anyone looking for a reliable and modern security solution.
read moreread less
Teresa and Rutvik were fantastic to work with. Teresa did an on-site consultation and was able to capture all my needs. Rutvik went above and beyond to ensure an impeccable execution and reliable and optimal function of the system. The system already prevented a break into my detatched garage. Extremely happy with TELSCO an absolute must have as a homeowner in Edmonton.
read moreread less
