Existing Customers

We take pride in taking care of our existing customers with our full service support system. Below, you will find several opportunities to connect with us through your account, our service request form, and the ability to refer a friend if you know someone who would like to sign up. We also have several resources accessible below to reference system manuals, frequently asked questions, and links to Alberta-based alarm permits.

Resources For Existing Customers

Gain access to our several methods of contact and customer resources below:

TELSCO Account Login

Log in to your Telsco Security account to connect to your security system or to get connected to us.

System Manuals

Get access to security system manuals for our various panels.

Request Service

Looking to submit a request for your existing security system? Send us one through our service request form now.


Check out our frequently asked questions that existing customers should have immediate answers to.

Refer A Friend

If you know someone who might be interested in home or business security, we would like to help them.

Alarm Permits Edmonton

Depending on where you live, you may require an Alarm Permit for your Security System, find your city with our now.

How Can We Help?

Thank you for the trust you have placed in us as Your Security Provider. We look forward to assisting you with whatever brought you to our site today.

If you don’t find what you are looking for, you can reach a live operator 24 hours a day by callingĀ 780-424-6971.

We are right here in Edmonton and ready to help.

If you would prefer to connect with us by e-mail, please complete the form below and we will be in touch as soon as possible.