7 Questions To Ask When Setting Up Your Video Security Solution

Video Security Solutions

General

Business security camera in Edmonton

As technology evolves and the need for security grows, more and more people are considering video as part of their overall security solution. When considering the addition of video equipment, it is important to understand the need and application.  Answering the below questions will provide some assistance with this and help ensure the final solution is aligned with the intended goals of your organization.

 

1. What is the reason for considering the addition of Video Surveillance?

The reasons will vary and may include personal safety, insurance, property protection (indoor, outdoor), or internal theft. Having a clear intent for the video system is imperative, as the design and implementation will be based on this answer. If you are looking to modify or replace existing process(es) with the use of video, this should be clearly understood ahead of time. The reason for the video system is also important as this must be clearly stated for privacy reasons.

 

2. Who will you engage for the design and installation of the video system?

Working with a professional security provider will help to ensure that your video surveillance system meets your initial need and delivers the intended value.  A professional security consultant will conduct a detailed needs analysis and provide a proposal based on these unique needs. If a video system is not going to meet your needs, or be the best solution for your application, a professional provider can let you know and possibly offer alternative options.

 

3. Are signs required for video surveillance?

Although signage is not legally required, it is strongly recommended and is a best practice for all video solutions. Video surveillance signs should be displayed prominently to ensure all persons in the space are aware that video recording is active. Ask your video provider if they supply and install signage as part of the equipment installation.

 

4. Who, from your organization, will have access to the video footage?

With internet connection, nearly all video systems can be accessed remotely in addition to on site. You will need to determine who will have a password and how these passwords will be protected. Update any process documents for staff departure to include password deletion.

 

5. Will your security provider have access to the video footage?

Ask your security provider who will have access to the footage and how your privacy is protected? Ensure that it is clear what footage you will have access to, and if this will be available to you at any time if needed. Understand how long the footage will be stored onsite or in the cloud.

 

6. How will the footage be secured onsite?

Is there a secure space in your building where the recording unit can be stored? Will any additional security be required for this room to ensure the footage is not accessed by an unauthorized person?

 

7. Who will be responsible for the ongoing maintenance of the video system?

Technology can fail, and it is important that the video system is properly monitored and maintained to ensure ongoing functionality. Because visible cameras provide a reasonable expectation of safety, it is important that these units are always operational. Ask your provider if the health and functionality of your system is monitored and what is offered for ongoing service and support.

 

Planning Your Video Security Solution

Video can be a great solution when correctly implemented. As you can see, there are many items to consider when approaching a project of this nature.  It is critical that you follow a process, or work with a professional provider to ensure your design, installation and ongoing support are in line with the needs and overall goals of your organization.