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General

How Interactive Security Systems Add Business Value

Advancements in technology have changed the way we do almost everything in our businesses, and security is no exception. Traditional alarm systems offered protection from an intrusion but today they do a whole lot more. Updating your security system to TELSCO Connect Interactive not only provides improved security protection, but also offers enhanced convenience and valuable business insights for your operations.

Before we go any further; What is Interactive Security?

An interactive security platform allows you to interact with your security system in real-time using a smartphone, tablet or PC. Rather than a system that simply pushes out alarms to a monitoring centre, you can access your system remotely and make updates or request information instantly – from anywhere! This two-way communication capability transforms traditional one-way alarm systems into comprehensive security management platforms.

Let’s take a look at how Interactive Security Adds Value.

Simplified Security Access Management

1. User Codes made easy – Managing user codes on a traditional alarm system can be a big pain – Keeping a spreadsheet of users and their code positions, finding the instructions for how to make the updates, having someone on-site to make the change – It’s not easy. Some might say it is easier to have one user code for everyone. We certainly would not recommend this approach because of the security risks it poses. Staff members that leave may remember the shared code. You have no information about who is coming or going in the building.

With TELSCO Connect Interactive, user codes can be updated easily from anywhere using your PC or mobile device. Individual codes are simple to set up through the web-based interface. Codes are easy to delete instantly if a staff member leaves the company. When someone punches their code into the keypad, you can receive a text message with their name to know who is coming and going.

With a plan specifically for multi-site businesses, a code can be entered for multiple locations by a single person in one easy step.

Business Opening Schedule Monitoring

2. Know when your business is opened for the day – If you have a brick and mortar location that customers visit, you know how important it is that your shop is opened on time. You don’t want anyone standing outside at 9:02 wondering why the door is still locked. With TELSCO Connect, you can receive a text message or email letting you know if your store is not opened when expected. This automated notification system helps ensure you don’t miss out on any sales opportunities. It prevents customers from heading to a competitor due to unexpected delays.

Automated Security Activation Monitoring

3. Make sure your business is secured for the night – Having a security system is great (we highly recommend it), but it won’t do much to help if it is not turned on. With TELSCO Connect Interactive, your security system can send you a text message or email if it has not been activated for the night. The best part – you don’t have to drive back to the shop to turn it on. You can activate the system directly from your smartphone through the mobile app.

 

Enhanced Security Through Cellular Communication

4.Improved Security – Interactive security platforms utilize a dedicated cellular communicator to enable all of these amazing features. With this cellular communication path, you no longer require a phone line for alarm monitoring. This eliminates the risks that come along with landline communication systems. These risks include service outages and vandalism of physical phone lines. The cellular connection may allow you to cancel a fax line or landline that you have been maintaining strictly for security purposes.

Contact our team today to learn more about interactive security for your business.