Health & Safety
TELSCO Security Systems Inc. is committed to a Health & Safety program that protects our employees and our clients.
TELSCO’s Health & Safety Program.
TELSCO Security is committed to a strong Health & Safety program that protects its staff, the public, and surrounding property from incidents and accidents. We are dedicated to ensuring all jobs are completed in the safest possible manner.
By using our app-based reporting platform, SiteDocs, we can ensure all employees are complying with Federal, Provincial, and Municipal regulations. This platform brings ease of convenience having all forms, reports, and manuals on hand and accessible at all times.
TELSCO is proud to have a Health & Safety Committee that meets regularly to discuss Health & Safety measures for our staff. The protection of physical, psychological, and social well-being is of utmost importance and is an ongoing conversation.
Reviews
In this current economic climate where loyal staff is hard to find, we were very impressed with the installers, who have been with your company a long time. That speaks well for your company – you obviously must be as good to your staff as you are to your customers.
Grotski Hostyn
TELSCO Customers Talk
And we love to listen. Hear what real TELSCO customers are saying about us.
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We researched many security companies before we chose Telsco. For the price they offer a great service. We... read moreWe researched many security companies before we chose Telsco. For the price they offer a great service. We had a problem with one of our old sensors that was installed 25 years ago by a different security company. We had false alarms because of this sensor. Telsco sent out a tech and he diagnosed and fixed the problem in a very short time. There was no additional charge for this. We have been very pleased with their service and really like the fact that they are a local company. They are very responsive and make it easy to deal with them no matter what the issue is. read less
Joanne in EdmontonTelsco is the best!!! Always prompt to respond to my alarm going off even if it’s a false alarm. Service... read moreTelsco is the best!!! Always prompt to respond to my alarm going off even if it’s a false alarm. Service staff is always on time for appointments, knowledgeable, friendly and able to fix any issues with the alarm system I may have. I would highly recommend Telsco to anyone!!! read less
michael schayer Knowledgeable, professional staff, customize the system to your home and a phenomenal local firm. Great value & affordability plus they... read moreKnowledgeable, professional staff, customize the system to your home and a phenomenal local firm. Great value & affordability plus they provide reliable products that actually work in sub-zero temps. read less Sharon Hawrelak -
I would recommend this company to anyone looking for excellence in home security. The staff are the most professional... read moreI would recommend this company to anyone looking for excellence in home security. The staff are the most professional I have ever dealt with both service staff, office staff and the security staff. I will never change to another company. read less
Rosemary KoshI chose Telsco because I wanted to support local business!! And I really liked the idea that if I ever... read moreI chose Telsco because I wanted to support local business!! And I really liked the idea that if I ever had any issues with my system, the representatives are right in my own city. After reading a lot of other reviews about other security system companies, I chose to stay local and I am glad I did. To me, the price really is not that much more for the type of quality service I have received and the money gets to stay here in Edmonton. I think that by going with a company that is local, they have to work harder to try and keep your business.I had a great experience with the entire process of getting my Telsco system set up. From the initial phone call to the actual installation of the equipment, everyone has been great to work with. I would definitely recommend. read less
Kathleen DWe have been clients of Telsco for over 2 years now and can't complain about anything. Quality of install was... read moreWe have been clients of Telsco for over 2 years now and can't complain about anything. Quality of install was great, hardware is reliable and suitable, monitoring is thorough and attentive, after sale service and tech support has been strong. We are so impressed that we have made another long-term contract commitment. Would recommend this service provider over any other that I have dealt with or contemplated in the past! read less
Jay WP -
After a break in we were looking to install a security system. Friends of my sister in-law own a large... read moreAfter a break in we were looking to install a security system. Friends of my sister in-law own a large commercial security company and recommended Telsco. Arranged for a consult then eventually the install. Everyone involved was very helpful, technician was prompt, on time and very helpful/informative. A year and a half later we decided to add garage security, once again the experience was very positive . Would not hesitate to recommend this company read less
Sean in ArdrossanPhenomenal. I had a quote, clear and easy to explain, immediately after Telsco came to review our needs. The installer... read morePhenomenal. I had a quote, clear and easy to explain, immediately after Telsco came to review our needs. The installer was on time, and completed the install with no glitches. We are thrilled with our new system! read less
C MackenzieWe have been Telsco residential customers for about 25 years. Our system was outdated so we needed an upgrade... read moreWe have been Telsco residential customers for about 25 years. Our system was outdated so we needed an upgrade to wireless. Gene put together a quote that was acceptable to us and our upgrade was done by Les. We were told our install may take most of the day but Les was done in a couple hours. We threw him a couple curve balls which he hit out of the park. He made sure we knew everything about the new system and how to use the app. There is a reason Telsco has been in business for 50 years and why we have been customers so long. We are proud to support this Edmonton business. We know we our home is safe in their hands. read less
Brenda Carrier -
Telsco is a great service provider and Patrick (a technician) was quickly able to troubleshoot and resolve my issue. ... read moreTelsco is a great service provider and Patrick (a technician) was quickly able to troubleshoot and resolve my issue. I am happy that I have subscribed to the monthly service plan which has come in handy a couple of times. Great work! read less
Nick TJust had a new home security system installed 2021. Excellent service from both the salesperson Mike and all of the... read moreJust had a new home security system installed 2021. Excellent service from both the salesperson Mike and all of the company employees I’ve talked to on the phone. The installers and technicians were friendly and knowledgeable.Dealing with an established local Edmonton company was one of our best decisions.I very highly recommend using Telsco for a home alarm system. read less
JOur system panel showed a low battery warning after many years of operation, so we scheduled a service call. ... read moreOur system panel showed a low battery warning after many years of operation, so we scheduled a service call. The technician phoned ahead on the day of the service to be sure we were available, and arrived shortly afterwards. Battery replacement was completed quickly and our panel alarm was cleared. Great service as always. Good job Telsco! read less
Jim Shorey -
As a Telsco customer for the last 5 years, I would highly recommend their service. I recently had an issue... read moreAs a Telsco customer for the last 5 years, I would highly recommend their service. I recently had an issue with my system and the response was prompt. The technician drove 90 km and replaced an out of warranty component with no charge. read less
Michael ChrapkoThe sales, installation & service we received on 2 properties was excellent. I definitely recommend Telsco.Mike in sales went beyond... read moreThe sales, installation & service we received on 2 properties was excellent. I definitely recommend Telsco.Mike in sales went beyond his normal 8-5pm schedule. He accommodated our schedule & showed up in the early evening & weekends . read less
Brian JantzWe had a great experience with the service technician. He was thorough and very friendly. Overall, Telsco has so far... read moreWe had a great experience with the service technician. He was thorough and very friendly. Overall, Telsco has so far provided great service. read less
Cristina Castillo
