Health & Safety

We are very happy with the service and response from Telsco and it's representatives.
We set off our alarm and promptly... read moreWe are very happy with the service and response from Telsco and it's representatives.
We set off our alarm and promptly receive a call from Telsco to check on us and our system.
Recently, the internet was down. Shaw took one week to respond with sending someone out, while Telsco was notified and they scheduled Mohammed for approximately an hour after being reconnected to the internet. Awesome job!!
Also, to note, having the same couple of Telsco representatives speaks loudly for the company. Since our installation of the security system, we any problems being dealt with has been with the same service reps --- so Telsco keeps their people which says volumes regarding the company itself!!
Would recommend Telsco to anyone and everyone!! read less

Absolutely amazing team here! Have worked with the crew at Telsco on multiple projects, and the service has been extraordinary.

Summer 2018Testimonial for Telsco SecurityWhen we were selecting a security system for St. Albert Honda we had a number of... read moreSummer 2018Testimonial for Telsco SecurityWhen we were selecting a security system for St. Albert Honda we had a number of factors to consider. We wanted to work with a company that was reputable, current with today’s technological advances and large enough to accommodate our needs.Partnering with Mike Gagne and the team at Telsco Security provided solutions and products that definitely matched our requirements. The system Telsco installed at St. Albert Honda is quite robust, featuring state of the art equipment. Key fob access systems, Programmable Maglock door systems, Next generation low light cameras and the Symphony Enterprises video management software.The Telsco security solution provides the team at St. Albert Honda peace of mind. The cameras and video monitoring systems allow us to see what is happening on the lot and inside our facilities during operational hours and non-operational hours. The system is also accessible remotely which has reduced false alarm calls and unnecessary visits by authorities.When called upon for service, Telsco technicians are prompt, friendly and knowledgeable. System updates and adjustments as needed are done on a timely basis. The team at St. Albert Honda highly recommends Mike Gagne and Telsco for commercial security systems.Sincerely,Ross Hodgins on behalf of St. Albert Honda read less

Great service and knowledgeable install. Spent considerable time explaining all the features. Highly recommend.

Telsco has best customer service 👍

We upgraded our system after 12 years with Telsco to wireless. We have always liked the idea of being with... read moreWe upgraded our system after 12 years with Telsco to wireless. We have always liked the idea of being with a local company. The upgrade process was very easy , the technician was very knowledgeable and professional . The monitoring staff are always polite, professional and helpful.
Bill & Judi read less

Top notch customer service. Staff is friendly and helpful everytime I deal with them. Easy to get ahold of and... read moreTop notch customer service. Staff is friendly and helpful everytime I deal with them. Easy to get ahold of and go out of their way to help the customer. Highly recommend this company. read less

Why Telsco? It's a local company with outstanding service. I've used Telsco at my work place and was impressed with... read moreWhy Telsco? It's a local company with outstanding service. I've used Telsco at my work place and was impressed with their product, installation and service. They made sensible and worthwhile recommendations to meet our workplace needs. Bill Lazarek, now retired, was always a proponent ensuring that the customer got what they needed. So when it came to my home security, Telsco was my choice. Impeccable service, prompt response from the sales team and a friendly and knowledgeable installer. Upgrades were also done with clear plain English quotes and a smooth transition to the new online alarm management software. Extremely pleased with the system, installation and the team at Telsco! Thank you to the Telsco team! Highly recommended! read less

When we bought this house 3 years ago, the previous owner was a Telsco customer. We decided to keep... read moreWhen we bought this house 3 years ago, the previous owner was a Telsco customer. We decided to keep the alarm system because my husband works out of town a lot and I felt safer having it. I can't even burn the popcorn and they are calling to see if everything is OK. I truly feel safer! Recently one of the sensors came loose and the alarm went off in the middle of the night. Telsco called within a few seconds to see if I was OK. Then they sent out a service tech to fix the sensor. I am VERY happy with their service and highly recommend them. read less

I love Telsco and I highly recommend them to everyone. They are a local company. Customer service is always excellent... read moreI love Telsco and I highly recommend them to everyone. They are a local company. Customer service is always excellent and the price is affordable. Plus when your alarm goes off, it's an actual human being from Edmonton who calls to check in on you. Thanks Telsco! read less

5 years, no issues! Thanks Telsco!!

We have been a Telsco customer for some time now and have always appreciated how fast they respond to our... read moreWe have been a Telsco customer for some time now and have always appreciated how fast they respond to our errant alarms. Everyone I have spoken to is courteous and friendly. We have recently added a low temp. sensor to our furnace room. The tech was professional, knowledgeable and made sure our needs were met. Thank you for the complimentary hand sanitizer!! I would not hesitate to refer Telsco to any friend or relative. read less

Craig, Bryan and Patti were all great to work with. I love the phone app and these guys are always... read moreCraig, Bryan and Patti were all great to work with. I love the phone app and these guys are always happy and willing to help out. Thanks again! read less

After a break in we were looking to install a security system. Friends of my sister in-law own a large... read moreAfter a break in we were looking to install a security system. Friends of my sister in-law own a large commercial security company and recommended Telsco. Arranged for a consult then eventually the install. Everyone involved was very helpful, technician was prompt, on time and very helpful/informative. A year and a half later we decided to add garage security, once again the experience was very positive . Would not hesitate to recommend this company read less

The experience with Telsco was the type that one should experience with every supplier. The tech was extremely competent, fastidious... read moreThe experience with Telsco was the type that one should experience with every supplier. The tech was extremely competent, fastidious with respect to ensuring that everything operated properly and provided answers to any question posed in a professional and friendly manner.The follow up from the management to ensure that I was satisfied with the experience was wonderful.If anyone needs a competent and customer focused security company to look after their home or business; look no further.Thank you Telsco and look forward to a long lasting relationship. read less