Health & Safety
TELSCO Security Systems Inc. is committed to a Health & Safety program that protects our employees and our clients.
TELSCO’s Health & Safety Program.
TELSCO Security is committed to a strong Health & Safety program that protects its staff, the public, and surrounding property from incidents and accidents. We are dedicated to ensuring all jobs are completed in the safest possible manner.
By using our app-based reporting platform, SiteDocs, we can ensure all employees are complying with Federal, Provincial, and Municipal regulations. This platform brings ease of convenience having all forms, reports, and manuals on hand and accessible at all times.
TELSCO is proud to have a Health & Safety Committee that meets regularly to discuss Health & Safety measures for our staff. The protection of physical, psychological, and social well-being is of utmost importance and is an ongoing conversation.
Reviews
In this current economic climate where loyal staff is hard to find, we were very impressed with the installers, who have been with your company a long time. That speaks well for your company – you obviously must be as good to your staff as you are to your customers.
Grotski Hostyn
TELSCO Customers Talk
And we love to listen. Hear what real TELSCO customers are saying about us.
We have had our alarm system for over 20 years with no complaints. We only had it monitored for... read moreWe have had our alarm system for over 20 years with no complaints. We only had it monitored for the last 6 years and are very satisfied with the service. Telsco always calls promptly when we set the alarm off by accident and are pleasant on the phone. We upgraded our system a few years ago and the technician -Patrick - was really personable, knowledgable and extremely efficient. We would highly recommend Telsco to anyone looking for a home security system. read less
Miles nielsenOur system panel showed a low battery warning after many years of operation, so we scheduled a service call. ... read moreOur system panel showed a low battery warning after many years of operation, so we scheduled a service call. The technician phoned ahead on the day of the service to be sure we were available, and arrived shortly afterwards. Battery replacement was completed quickly and our panel alarm was cleared. Great service as always. Good job Telsco! read less
Jim ShoreyBeing new to the city I didn’t know who to hire to install a security system. After referrals from a... read moreBeing new to the city I didn’t know who to hire to install a security system. After referrals from a couple of people I contacted Telsco. Janine, the sales rep, was outstanding. She listened to my needs and made suggestions but did not try to oversell me. Heiko, the installer, was very patient and informative ensuring I was completely comfortable with my new system. This was a no stress experience and I feel safe and secure in my new home. Thank you Janine and Heiko. read less
GarryFrom initial contact to installation to follow-up the service was first class and it's appreciated.
Ron GrieveMy experience with Telsco has been fantastic, From contacting a representative to come to our place and set up a... read moreMy experience with Telsco has been fantastic, From contacting a representative to come to our place and set up a system that would work for our needs, To the installer arriving to complete the install. Both visits were very informative and friendly. A follow up call from April at Telsco was done to see how everything was working and if we had any questions or concerns. Overall the whole experience has been excellent and we would highly recommend Telsco ! read less
kathy hollandsI had an extremely positive experience with both the Sales Rep - Nathan and the Technician- Kam.Prior to meeting Nathan,... read moreI had an extremely positive experience with both the Sales Rep - Nathan and the Technician- Kam.Prior to meeting Nathan, I had almost completed my dealings with a different provider but his knowledge and professionalism gave me confidence to subscribe to TELSCO. My choice and decision was further strengthened when Kam came to my home for the installation. He extremely patient and very cautious. He took his time to explain in details and made sure my wife and I were happy with his service.Since installing the equipments, i have had a good experience with TELSCO.If you are looking for Security for your home or business, i will strongly recommend TELSCO, you can't get it wrong with them!!! read less
Olaniyi TaiwoWe were having problems with one of our door sensors, so Patrick came to look at it for us. ... read moreWe were having problems with one of our door sensors, so Patrick came to look at it for us. We were able to get the initial appointment promptly and Patrick arrived on time. Within a few minutes he had the problem solved and was on his way. He took the time to explain the situation, so that we knew exactly what was going on. We have had a Telsco Security System for years and highly recommend them - their service has always been phenomenal! read less
Brent OlynykFrom start to finish they were professional and a delight to deal with.We had an ADT system that was getting... read moreFrom start to finish they were professional and a delight to deal with.We had an ADT system that was getting outdated. Found that although ADT/Telus would offer us all kinds of things, it was extremely difficult trying to deal with and contact anyone. Sometimes the call went to the US and sometimes it was Canada and no one seemed to provide any continuity.When we found out that Telsco was 100% local it was an easy choice. Everyone that we have dealt with has been excellent, especially Gene and our installer Nayan. The system they installed is a lot easier to use. read less
Steve WatsonDuring a family safety emergency I received prompt and exceptional service from Stephen and Abhishek of Telsco. Their quick and... read moreDuring a family safety emergency I received prompt and exceptional service from Stephen and Abhishek of Telsco. Their quick and timely service has provided us a great deal of peace of mind when we needed it the most. You were awesome! Thank you! read less
Dan TailleurTelsco has been an excellent company to work with for our building security needs. We have been working with... read moreTelsco has been an excellent company to work with for our building security needs. We have been working with Telsco for years and have had fantastic support and service. Whether connecting via phone, email or having a technician visit onsite, the service we have received has been excellent and our inquiries are dealt with quickly and professionally. I would highly recommend Telsco for any home or business security needs. read less
Keith RoutierSwitched from another security system to Telsco after doing a lot of research. They were very professional from the... read moreSwitched from another security system to Telsco after doing a lot of research. They were very professional from the free quote, setting up a timely appointment and switching from my older security system. They handled the switch over very well and had me up and running with no issues. I like the time they spent going over the system, features and the online/app system. I really like that they are local and you can speak to a fellow Albertan. After the install they keep in touch with emails to make sure system is running and responded to questions promptly. Highly recommend them! read less
Sal MiniaciI’ve been a customer for many year, for good reason. My most recent experience is yet again a reminder of... read moreI’ve been a customer for many year, for good reason. My most recent experience is yet again a reminder of why Telsco is the best. Telsco Is a principled local company focused on customer service and solid value for money. I recently decided to upgrade my system. Doug, in sales, was prompt, competent and explained by options in a way that was easy to understand. The price was very competitive and there was no attempt to upsell me beyond what I needed. Kam, the install technician, arrived promptly as scheduled. He is a trained and certified installer. Not all companies offer that, and this isn’t often considered in comparing solely on cost. He too was very competent and professional. His work was meticulous. He fully tested the system and made sure I completely understood the new equipment before he left. I remain honestly impressed with this company and it’s people. Enthusiastically recommended. read less
Rick GrosulOur sales rep Mike and our technician were very knowledgeable about the equipment and installation. They were able to answer... read moreOur sales rep Mike and our technician were very knowledgeable about the equipment and installation. They were able to answer all my questions in a way that I could understand since I’m not tech savvy. We are very pleased with the level of service we received. read less
Priscilla SorochanWe had a great experience with the service technician. He was thorough and very friendly. Overall, Telsco has so far... read moreWe had a great experience with the service technician. He was thorough and very friendly. Overall, Telsco has so far provided great service. read less
Cristina CastilloWe have been dealing with TELSCO for over 10years and always found that they provide good service at reasonable rates.... read moreWe have been dealing with TELSCO for over 10years and always found that they provide good service at reasonable rates. Today we had a thermostat added to our monitoring system by an installer named Chris (cant recall last name) and he was the most polite and friendly individual I have met in a long time! I highly recommend TELSCO for all your home monitoring needs. read less
Chris Ferguson
