Health & Safety
TELSCO Security Systems Inc. is committed to a Health & Safety program that protects our employees and our clients.
TELSCO’s Health & Safety Program.
TELSCO Security is committed to a strong Health & Safety program that protects its staff, the public, and surrounding property from incidents and accidents. We are dedicated to ensuring all jobs are completed in the safest possible manner.
By using our app-based reporting platform, SiteDocs, we can ensure all employees are complying with Federal, Provincial, and Municipal regulations. This platform brings ease of convenience having all forms, reports, and manuals on hand and accessible at all times.
TELSCO is proud to have a Health & Safety Committee that meets regularly to discuss Health & Safety measures for our staff. The protection of physical, psychological, and social well-being is of utmost importance and is an ongoing conversation.
Reviews
In this current economic climate where loyal staff is hard to find, we were very impressed with the installers, who have been with your company a long time. That speaks well for your company – you obviously must be as good to your staff as you are to your customers.
Grotski Hostyn
TELSCO Customers Talk
And we love to listen. Hear what real TELSCO customers are saying about us.
- I have nothing but good things to say about TELSCO! We had them install a system at our cabin three... read moreI have nothing but good things to say about TELSCO! We had them install a system at our cabin three years ago. During that time we have had ZERO false alarms and more importantly have been alerted to two break in attempts, one leading to an arrest and conviction, and several freeze alarms. read less
ESR BobcatDuring a family safety emergency I received prompt and exceptional service from Stephen and Abhishek of Telsco. Their quick and... read moreDuring a family safety emergency I received prompt and exceptional service from Stephen and Abhishek of Telsco. Their quick and timely service has provided us a great deal of peace of mind when we needed it the most. You were awesome! Thank you! read lessDan TailleurHave been a customer for over 15 years. Have had several upgrades as technology advances and each time has been... read moreHave been a customer for over 15 years. Have had several upgrades as technology advances and each time has been seamless and done by very professional field staff. Highly recommend these folks. Really like the service that they answer the phone ( a live person ) when you call. read lessKen Digweed - These reviews speak for themselves. Most alarm companies rate VERY poorly, but not TELSCO! Response time is second to none... read moreThese reviews speak for themselves. Most alarm companies rate VERY poorly, but not TELSCO! Response time is second to none and customer service is excellent. I highly recommend TELSCO to everyone I know (and even those I don't know). read lessScott TroudtFrom start to finish they were professional and a delight to deal with.We had an ADT system that was getting... read moreFrom start to finish they were professional and a delight to deal with.We had an ADT system that was getting outdated. Found that although ADT/Telus would offer us all kinds of things, it was extremely difficult trying to deal with and contact anyone. Sometimes the call went to the US and sometimes it was Canada and no one seemed to provide any continuity.When we found out that Telsco was 100% local it was an easy choice. Everyone that we have dealt with has been excellent, especially Gene and our installer Nayan. The system they installed is a lot easier to use. read lessSteve Watson Knowledgeable, professional staff, customize the system to your home and a phenomenal local firm. Great value & affordability plus they... read moreKnowledgeable, professional staff, customize the system to your home and a phenomenal local firm. Great value & affordability plus they provide reliable products that actually work in sub-zero temps. read lessSharon Hawrelak
- We've been with Telsco for over 3 decades and have always been extremely pleased with their services. Recently our alarm... read moreWe've been with Telsco for over 3 decades and have always been extremely pleased with their services. Recently our alarm system required an upgrade and again, the service was excellent! The technician who installed the new equipment was professional, efficient and courteous. He was patient in answering our questions and explaining the new setup. We definitely would recommend TELSCO to all looking for security systems. read lessAngela PadovaniJust had a new home security system installed 2021. Excellent service from both the salesperson Mike and all of the... read moreJust had a new home security system installed 2021. Excellent service from both the salesperson Mike and all of the company employees I’ve talked to on the phone. The installers and technicians were friendly and knowledgeable.Dealing with an established local Edmonton company was one of our best decisions.I very highly recommend using Telsco for a home alarm system. read lessJAfter being with ADT for approximately thirty years and finding their service to be less that satisfactory lately, after much... read moreAfter being with ADT for approximately thirty years and finding their service to be less that satisfactory lately, after much research, we changed our service to Telsco. We were very impressed with Mike in sales and the two technicians, Dushyant and Vishai, who worked non-stop for four hours replacing our old system.The personnel working with this company has been very professional and easy to work with. I would highly recommend them to anyone requiring security for their premises. read lessS Kane
- Telsco responded quickly to service request and got us sorted out. Dibes was super helpful.B McPhersonJust wanted to say a shoutout to Brandon at Telsco! He did a a fantastic job helping me try and... read moreJust wanted to say a shoutout to Brandon at Telsco! He did a a fantastic job helping me try and find my new security system, unfortunately it wasn’t the right time for us but when I’m ready I will be going back! Thank you for your help and would highly recommend seeing brandon when looking for your new home security! read lessAB CaesarTelsco provides a security system to the company I work for since 1995 and during all these years they were... read moreTelsco provides a security system to the company I work for since 1995 and during all these years they were steady as a rock. I was so impressed and decided to go with them for my home security. One of the best decisions I’ve ever made. These guys are second to none. Highly recommend. read lessDavor Dikic
- Had to call for service recently when my camera was acting up. The tech -Gordon - was great. He called... read moreHad to call for service recently when my camera was acting up. The tech -Gordon - was great. He called when to let me know he was on his way, he was on time and most importantly, he identified the problem right away and didn't leave until everything was fixed and he was sure it was working properly. He also gave me some great advice on setting up the rules for the camera online to improve the recording we were getting. If you're looking for an alarm company, look no further than Telsco. read lessJim StangOur Telsco experience was amazing to say the least from a customer satisfaction perspective.Beginning with the quoting process to the... read moreOur Telsco experience was amazing to say the least from a customer satisfaction perspective.Beginning with the quoting process to the end of the installation all the staff were knowledgeable, respectful and competent at their trade.Of particular mention was the tech who performed the installation. He was extremely technically component, spent time to answer questions, highly particular with making certain everything worked properly before leaving. A first class gentleman to say the very least. Hard to find folks like him.Compared to the security company we previously had; Telsco is head and shoulders above them and quite frankly they are head and shoulders above most companies we have dealt with in respect to customer service/satisfaction.They get five stars without hesitation. read lessAngelo OsualdiniWe were having trouble with a touch pad for the security system and called Telsco to come and check it... read moreWe were having trouble with a touch pad for the security system and called Telsco to come and check it out. They had the information on the system and new what pad I needed for replacement, they even advised me of the need to replace the smoke alarms.They set up a service call and notified me a half hour before their arrival. The pad and smoke alarms were replaced by a great service tech, he was very careful wearing a mask for Covid.I have recommended Telsco based on my experience with them.The employees are outstanding for great personal service. read lessLarry Benowski
