Health & Safety

Excellent support and install. Craig went above and beyond to ensure we we’re completely satisfied. Highly recommend

About a year ago, I contacted Mike Gagne from Telsco security to quote us on a system for our new... read moreAbout a year ago, I contacted Mike Gagne from Telsco security to quote us on a system for our new office. We had received multiple quotes from different companies. What struck me about Mike was his knowledge of the security field, the fact that he had been a part of every level of their business and chose to stick with Telsco for over 20 years. Not only did Mike's quote provide information and piece of mind, but was much lower cost than the other companies. Mike took the time to come to our office and walk the grounds with us. He provided a quote that was comprehensive but not bloated. When we had a slight issue with the installation, Mike was quick to respond and corrected everything immediately. I was floored with the amazing service. I recommend Mike to our friends, family and clients and you should do the same. Thanks to Mike and his team at Telsco. read less

I have been a customer of TELSCO for over 10 years. I am a huge fan. The company... read moreI have been a customer of TELSCO for over 10 years. I am a huge fan. The company is Edmonton based. Any contact I have is with a real person. I have had the odd alarm go and when I get a call it is from someone in Edmonton who is thoughtful, concerned and responsive. I have a vacation property out of Edmonton and had to use a different company. With that service I deal with recordings and automated messages and wait on hold to be connected with a person. TELSCO is head and shoulders better than that competitor which was the best option I had available. read less

I have been a customer of Telsco's for many years and have been very happy wit the system and service.... read moreI have been a customer of Telsco's for many years and have been very happy wit the system and service. We recently upgraded our system and had to have a small issue fixed. The repairman, Oscar was amazing! He was professional, friendly and very knowledgeable. He fixed the issue right away. Telsco even did a follow up with us to ensure it was all fixed and if we were satisfied. Great service and a great company! read less

Telsco has been fantastic for helping us with our new security system. Our sales rep Kimble helped fit us in... read moreTelsco has been fantastic for helping us with our new security system. Our sales rep Kimble helped fit us in on our tight timeline. Our technician Chris was cheerful, hardworking, went above and beyond and explained things in a simple and concise manner. He also cleaned up before leaving and ensured there was no mess left behind, he took the time to clean his boots before entering the office each time which is a rarity in the install/construction world! The system works well, is intuitive and it was a great overall customer experience. 5 enthusiastic stars. read less

We had a great experience with the service technician. He was thorough and very friendly. Overall, Telsco has so far... read moreWe had a great experience with the service technician. He was thorough and very friendly. Overall, Telsco has so far provided great service. read less

The sales, installation & service we received on 2 properties was excellent. I definitely recommend Telsco.Mike in sales went beyond... read moreThe sales, installation & service we received on 2 properties was excellent. I definitely recommend Telsco.Mike in sales went beyond his normal 8-5pm schedule. He accommodated our schedule & showed up in the early evening & weekends . read less

I simply want to express my gratitude to Dibes and Teslco for their amazing service and mostly, their great customer... read moreI simply want to express my gratitude to Dibes and Teslco for their amazing service and mostly, their great customer support. Telsco is a most customer friendly company providing top-notch security products in a very competitive fashion. They also have a great support staff in people such as Nathan and an installer like Dibes who just completed setting up a doorbell camera. Such an installation should have been a no-brainer but one of my doorbells created issues: my house’s bad. Dibes displayed amazing patience and resourcefulness in making everything work perfectly. I am most thankful and cannot say enough for such service. I plan to continue to use their security services as long as I need them. Thank you. read less

We have been with Telsco over 15 years. Great company, great service and knowledgeable staff.We have updated our old landline... read moreWe have been with Telsco over 15 years. Great company, great service and knowledgeable staff.We have updated our old landline service to cellular. Just love it!Installation was done by Kam quickly and efficiently.We would recommend Telsco Security in a heartbeat. read less

We were having trouble with a touch pad for the security system and called Telsco to come and check it... read moreWe were having trouble with a touch pad for the security system and called Telsco to come and check it out. They had the information on the system and new what pad I needed for replacement, they even advised me of the need to replace the smoke alarms.They set up a service call and notified me a half hour before their arrival. The pad and smoke alarms were replaced by a great service tech, he was very careful wearing a mask for Covid.I have recommended Telsco based on my experience with them.The employees are outstanding for great personal service. read less

5 years, no issues! Thanks Telsco!!

Being new to the city I didn’t know who to hire to install a security system. After referrals from a... read moreBeing new to the city I didn’t know who to hire to install a security system. After referrals from a couple of people I contacted Telsco. Janine, the sales rep, was outstanding. She listened to my needs and made suggestions but did not try to oversell me. Heiko, the installer, was very patient and informative ensuring I was completely comfortable with my new system. This was a no stress experience and I feel safe and secure in my new home. Thank you Janine and Heiko. read less

Our system panel showed a low battery warning after many years of operation, so we scheduled a service call. ... read moreOur system panel showed a low battery warning after many years of operation, so we scheduled a service call. The technician phoned ahead on the day of the service to be sure we were available, and arrived shortly afterwards. Battery replacement was completed quickly and our panel alarm was cleared. Great service as always. Good job Telsco! read less

If you in search of a security provider look no further. I have been dealing with Telsco for about a... read moreIf you in search of a security provider look no further. I have been dealing with Telsco for about a year. The sales team is engaging and friendly. Working with you to get the security system you need. The installation is quick and professional. The customer service is outstanding. Telesco sets the standard on how to conduct business. read less

Switched from another security system to Telsco after doing a lot of research. They were very professional from the... read moreSwitched from another security system to Telsco after doing a lot of research. They were very professional from the free quote, setting up a timely appointment and switching from my older security system. They handled the switch over very well and had me up and running with no issues. I like the time they spent going over the system, features and the online/app system. I really like that they are local and you can speak to a fellow Albertan. After the install they keep in touch with emails to make sure system is running and responded to questions promptly. Highly recommend them! read less