Since 1970, TELSCO has been providing security monitoring to thousands of homes and businesses in Edmonton and the Surrounding Area. We provide monitoring options for Intrusion, Fire, Flood, Freeze, Carbon Monoxide and more. With ULC Listing, and 5 Diamond Certification, our Edmonton based monitoring centre adheres to the highest standards in the industry.
In the event of an alarm, you will be in good hands with our friendly and experienced operators. A commitment to ongoing training, paired with extensive knowledge of local bylaws and geography allows us to deliver the most efficient alarm response possible. Our local operators are on hand 24/7 to respond to any alarms, updates or questions you might have.
Having all departments, including our monitoring station, operate out of a single location, allows us to provide a personalized level of service that is unparalleled in the security industry. Every time you call us, you are speaking with a real live person located in Edmonton that is eager to help.
Our local monitoring centre is the #1 reason that our customers choose us!
You can find our monitoring centre in the TELSCO building, located at 12750 127 Street. Contact Us to learn more about the Local Advantage.
TELSCO Connect App
You can now stay more connected to your home or business using the TELSCO Connect App or Web Interface. TELSCO Connect allows you to Control your alarm system from anywhere, as well as set up alerts and notifications that keep you informed about what is happening when you can’t be there.
We absolutely love Interactive Security and recommend it every time to compliment a professionally monitored system.
And we love to listen. Hear what real TELSCO customers are saying about us.
I’ve been a Telsco customer for a few years now and every interaction I’ve had with them has been so...read moreI’ve been a Telsco customer for a few years now and every interaction I’ve had with them has been so positive. From sales and finding the right equipment to installation share they found the perfect solution for my setup, and technical support where they have been so knowledgeable and easy to work with, this is a great company. The other day I had an issue that I needed help with, and due to scheduling constraints on my end, I couldn’t wait long for a fix. Telsco had a tech at my house in 30 minutes and solved the problem right away. Pretty sure with some other companies I’d still be on hold on the phone in that amount of time. Would definitely recommend.read less
Dallas Raudebaugh
During a family safety emergency I received prompt and exceptional service from Stephen and Abhishek of Telsco. Their quick and...read moreDuring a family safety emergency I received prompt and exceptional service from Stephen and Abhishek of Telsco. Their quick and timely service has provided us a great deal of peace of mind when we needed it the most. You were awesome! Thank you!read less
Dan Tailleur
Telsco always responds to our questions and concerns and provides excellent service.
Derek Fox
These guys were great! Oleg was friendly, professional and knew exactly what he was doing ! Cameras in our store...read moreThese guys were great! Oleg was friendly, professional and knew exactly what he was doing ! Cameras in our store are amazing, crystal clear and the service was top notch !read less
LeighAnn Cooper
Telsco provides a security system to the company I work for since 1995 and during all these years they were...read moreTelsco provides a security system to the company I work for since 1995 and during all these years they were steady as a rock. I was so impressed and decided to go with them for my home security. One of the best decisions I’ve ever made. These guys are second to none. Highly recommend.read less
Davor Dikic
We were having trouble with a touch pad for the security system and called Telsco to come and check it...read moreWe were having trouble with a touch pad for the security system and called Telsco to come and check it out. They had the information on the system and new what pad I needed for replacement, they even advised me of the need to replace the smoke alarms.They set up a service call and notified me a half hour before their arrival. The pad and smoke alarms were replaced by a great service tech, he was very careful wearing a mask for Covid.I have recommended Telsco based on my experience with them.The employees are outstanding for great personal service.read less
Larry Benowski
Had to call for service recently when my camera was acting up. The tech -Gordon - was great. He called...read moreHad to call for service recently when my camera was acting up. The tech -Gordon - was great. He called when to let me know he was on his way, he was on time and most importantly, he identified the problem right away and didn't leave until everything was fixed and he was sure it was working properly. He also gave me some great advice on setting up the rules for the camera online to improve the recording we were getting. If you're looking for an alarm company, look no further than Telsco.read less
Jim Stang
I would highly recommend Telsco for home security. Travis Sharkey (Sales) did an excellent job providing a security plan for...read moreI would highly recommend Telsco for home security. Travis Sharkey (Sales) did an excellent job providing a security plan for my home and provided friendly professional customer service and follow up. Kam (Installation) also did an excellent job and took all the time needed to explain and answer all my questions during installation and set up. Customer service at Telsco has been great and the best part is when you call for information or help you get to talk to someone in person without delay. I will recommend Telsco to family and friends.read less
Tim K
We have been a Telsco customer for some time now and have always appreciated how fast they respond to our...read moreWe have been a Telsco customer for some time now and have always appreciated how fast they respond to our errant alarms. Everyone I have spoken to is courteous and friendly. We have recently added a low temp. sensor to our furnace room. The tech was professional, knowledgeable and made sure our needs were met. Thank you for the complimentary hand sanitizer!! I would not hesitate to refer Telsco to any friend or relative.read less
Vincent Meier
Reliable and professional service …I would highly recommend Telsco if you are looking for a security company. They...read moreReliable and professional service …I would highly recommend Telsco if you are looking for a security company. They get a 5 star from me !!read less
Darlene Leibel
Great ,timely service for all our clinics. Thank you.
InStep Physical Therapy
After being with ADT for approximately thirty years and finding their service to be less that satisfactory lately, after much...read moreAfter being with ADT for approximately thirty years and finding their service to be less that satisfactory lately, after much research, we changed our service to Telsco. We were very impressed with Mike in sales and the two technicians, Dushyant and Vishai, who worked non-stop for four hours replacing our old system.The personnel working with this company has been very professional and easy to work with. I would highly recommend them to anyone requiring security for their premises.read less
S Kane
I would recommend this company to anyone looking for excellence in home security. The staff are the most professional...read moreI would recommend this company to anyone looking for excellence in home security. The staff are the most professional I have ever dealt with both service staff, office staff and the security staff. I will never change to another company.read less
Rosemary Kosh
Being new to the city I didn’t know who to hire to install a security system. After referrals from a...read moreBeing new to the city I didn’t know who to hire to install a security system. After referrals from a couple of people I contacted Telsco. Janine, the sales rep, was outstanding. She listened to my needs and made suggestions but did not try to oversell me. Heiko, the installer, was very patient and informative ensuring I was completely comfortable with my new system. This was a no stress experience and I feel safe and secure in my new home. Thank you Janine and Heiko.read less
Garry
Our system panel showed a low battery warning after many years of operation, so we scheduled a service call. ...read moreOur system panel showed a low battery warning after many years of operation, so we scheduled a service call. The technician phoned ahead on the day of the service to be sure we were available, and arrived shortly afterwards. Battery replacement was completed quickly and our panel alarm was cleared. Great service as always. Good job Telsco!read less