News: Message for our Customers about COVID-19

Edmonton Monitoring Centre

With ULC Listing & 5 Diamond Certification, our Edmonton based monitoring centre adheres to the highest standards to keep you safe.

Local Monitoring

Since 1970, TELSCO has been providing security monitoring to thousands of homes and businesses in Edmonton and the Surrounding Area. We provide monitoring options for Intrusion, Fire, Flood, Freeze, Carbon Monoxide and more. With ULC Listing, and 5 Diamond Certification, our Edmonton based monitoring centre adheres to the highest standards in the industry.

In the event of an alarm, you will be in good hands with our friendly and experienced operators. A commitment to ongoing training, paired with extensive knowledge of local bylaws and geography allows us to deliver the most efficient alarm response possible. Our local operators are on hand 24/7 to respond to any alarms, updates or questions you might have.

Having all departments, including our monitoring station, operate out of a single location, allows us to provide a personalized level of service that is unparalleled in the security industry. Every time you call us, you are speaking with a real live person located in Edmonton that is eager to help.

Our local monitoring centre is the #1 reason that our customers choose us!

You can find our monitoring centre in the TELSCO building, located at 12750 127 Street. Contact Us to learn more about the Local Advantage.

 

TELSCO Connect App

You can now stay more connected to your home or business using the TELSCO Connect App or Web Interface. TELSCO Connect allows you to Control your alarm system from anywhere, as well as set up alerts and notifications that keep you informed about what is happening when you can’t be there.

We absolutely love Interactive Security and recommend it every time to compliment a professionally monitored system.

TELSCO Customers Talk

And we love to listen. Hear what real TELSCO customers are saying about us.

  • Great customer service. Telsco goes out of their way to ensure that the customer is satisfied. Prompt responses to... read more

    Diana Scanga Avatar
    Diana Scanga

    Our system panel showed a low battery warning after many years of operation, so we scheduled a service call. ... read more

    Jim Shorey Avatar
    Jim Shorey

    Customer service was polite but not really helpful.

    Mei Chun Cheng Avatar
    Mei Chun Cheng
  • As a Telsco customer for the last 5 years, I would highly recommend their service. I recently had an issue... read more

    Michael Chrapko Avatar
    Michael Chrapko

    Customer service is a priority and Telsco does this exceptionally well. The people we have spoken with answered our questions... read more

    Michael Harmon Avatar
    Michael Harmon

    Our Telsco experience was amazing to say the least from a customer satisfaction perspective.Beginning with the quoting process to the... read more

    Angelo Osualdini Avatar
    Angelo Osualdini
  • As a woman living alone, I installed home security to add to my sense of comfort. What I didn't expect... read more

    Hill Station Avatar
    Hill Station

    After being with ADT for approximately thirty years and finding their service to be less that satisfactory lately, after much... read more

    S Kane Avatar
    S Kane

    I’ve been a Telsco customer for a few years now and every interaction I’ve had with them has been so... read more

    Dallas Raudebaugh Avatar
    Dallas Raudebaugh
  • I love Telsco and I highly recommend them to everyone. They are a local company. Customer service is always excellent... read more

    Darcey Foerster Avatar
    Darcey Foerster

    We've been with Telsco for over 3 decades and have always been extremely pleased with their services. Recently our alarm... read more

    Angela Padovani Avatar
    Angela Padovani

    Telsco was my security provider for eighteen years at my previousresidence. I had chosen them then because they... read more

    elaine berezanski Avatar
    elaine berezanski
  • I figure it's due time I give a review. I've used Telsco, for home and business, for a number... read more

    Autoglassguy Avatar
    Autoglassguy

    Telsco responded quickly to service request and got us sorted out. Dibes was super helpful.

    B McPherson Avatar
    B McPherson

    Great company all around - from customer service to service technicians. Always available with just a phone call and very... read more

    Tonia G Avatar
    Tonia G

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