Phone
780-424-6971
Toll-Free
1-888-983-5726
Fax
780-426-4282
Address
12750 – 127 Street NW
Edmonton, AB
T5L 1A5
Email
General information, account updates, payments – customercare@telsco.com
Sales – insidesales@telsco.com
In case of emergency, call us at 780-424-6971
Reviews
Recently had cameras and motion sensors installed for my dad. Chase and his partner did a great job and were friendly. Needed a service call as the SD cards were going wonky and Balwant arrived and checked all cameras and cleaned the SD cards and all seems to be better. He went over the app with me again.
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⭐⭐⭐⭐⭐We always have a positive experience with the team at Telsco but today's felt like it was above and beyond Sam, our technician, Kim M. and Cassandra from installations, and Matthew from sales were fantastic. What seemed like a nearly impossible situation was made possible through their teamwork, communication, and willingness to go the extra mile.Everyone took ownership and put in the effort to make things happen. I hope their hard work gets recognized because they truly deserve it. A great team and an excellent reflection of Telsco!
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Huge thanks to the entire Telsco team! I can't say enough good things about Sam, the technician, Kim M. and Cassandra from installations, and Matthew from sales. Just WOW!Each of them played an important role, going well beyond their responsibilities to make sure everything came together. The communication, coordination, and genuine effort from everyone involved were exceptional.I hope their efforts don't go unnoticed because this is exactly the kind of customer service and teamwork that deserves recognition. They turned what could have been a very difficult experience into a great one.Telsco is fortunate to have them on their team. Thank you all for making it happen!
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I have been with Telsco for the past decade and a half. There is absolutely zero reason to go with any other alarm company. Telsco is local, unlike all those other American companies like Vivint etc. Even some "local" companies use farmed out monitoring in the US. Telsco is 100% local (Edmonton and area) and their customer service is NEXT LEVEL. It's always great to have a local company cuz they're aware of how local police law enforcement and emergency services work. Every issue I have ever had has been solved in a timely and effective manner. The plan I have is phenomenal. If a camera or my control panel has gone down, or I had a tech issue or needed a replacement for an expired CO or fire alarm, BOOM, Les, Garrett or Patrick were there quickly with a fix or a free replacement. I cannot stress to you enough how incredible this company is and how effective their monitoring is. If you're here reading reviews, you can stop right now and just go with the best. 10 out of 10 would recommend.
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