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TELSCO vs TELUS Security: Choose Local Security Experts

You shouldn’t have to wait on hold when handling security matters.
You shouldn’t have to sign a three-year contract just to get basic support. 

If your current provider leaves you with long contracts, slow service, and distant support, you’re not alone. Many Albertans have grown frustrated with Telus Security’s long-term commitments, hidden costs, and out-of-country call centres. Luckily, there’s a reliable TELUS Security alternative right here in Edmonton.

Switching from Telus Security? We’ll handle everything, so you can protect what matters without the stress.

Get a Free Custom Quote Today
Home » Business Security » TELSCO vs. TELUS Security: Choose Local Security Experts

At TELSCO, we do things differently.

We’ve been serving Edmonton since the 1970s. We’re built on fair terms, fast service, and local expertise, not on contracts.

  • No long-term commitments.
  • 24/7 monitoring from right here in Edmonton.
  • Average alarm response time: 33.5 seconds.
  • Experts who know your name — and your system.
Get a Free Custom Quote Today

TELSCO vs. TELUS Security: Who Really Has Your Back?

Telus
Securing Edmonton since 1970Began offering security services in 2018, limited local roots
100% Edmonton-based monitoring & supportOften routed to out-of-province call centre
Flexible 1-year agreements3–5 year contracts, often requiring bundling with other services, difficult to cancel
33.5 seconds average response timeNot publicly shared
Real people, fast answersLong wait times, high turnover support
Focused entirely on securityBundled with telecom services — security isn’t the priority

TELSCO vs. TELUS Security Pricing

Telus Security pricing can be confusing. Many of their packages require bundling with other technology services, or are contingent on signing a multi-year contract that binds you long-term.

At TELSCO, you’ll never wonder what you’re paying for. We’ll give you a transparent quote upfront and tailor every system to your operation. Also, we offer flexible agreements, so you don’t have to feel locked in!

Don’t settle for call queues and confusion — choose a partner who’s right here when it counts.

Get a Free Custom Quote Today
Invest in Smart Security, Invest in Your Business’ Long-Term Success

Your Commercial Security Partner

When protecting your livelihood, do you want a partner focused only on your safety, or a utility company with divided attention? TELSCO is dedicated exclusively to advanced commercial security systems. We understand the anxiety that comes with securing your business, and we’ve been proudly protecting Edmonton and area businesses for over 50 years.

Your business deserves more than a busy signal or a request for a call-back. Speak to a real person when you call TELSCO, not a transfer tone.

Our commercial clients choose us because we offer:

Video Surveillance & Remote Monitoring

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Smart Access Control Systems

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Custom Coverage for Multi-site Operations

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ULC Fire Panel Monitoring

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Responsive Local Technicians Who Show Up — Fast

The TELSCO Advantage

When you choose TELSCO, you’re choosing a security provider that’s been protecting Edmonton homes and businesses since the 1970s. Here’s what that means for you:

  • Our Edmonton team live-answers the phone 24/7 in Edmonton.
  • Our average alarm response time is 33.5 seconds.
  • Our team has 400+ years of combined experience in the security industry.
  • We hold an A+ Better Business Bureau (BBB) rating and a 4.7-star Google review.

Contact us today to get a free quote! From restaurants and offices to warehouses and retail locations, we design every system around your operations. We’ll design a truly customized security solution and ensure you are supported by experts who live and work right here.

No generic “bundles” or call centre scripts — just personalized solutions and consistent billing from a company that’s been protecting local businesses for over 50 years.