We’ve been serving Edmonton since the 1970s. We’re built on fair terms, fast service, and local expertise, not on contracts.
 | Vivint Security |
|---|---|
| Securing Edmonton since 1970 | In business since 1997 |
| 100% Edmonton-based monitoring & support | Based in Provo, Utah. Uses an out-of-country call centre |
| Flexible 1-year agreements | 42-60 month contracts if the equipment is financed. |
| 33.5 seconds average response time | Not publicly shared |
| Consistent and transparent billing | Frequent complaints about inconsistent charges and difficulties cancelling service. |
| 50+ years focused on enterprise-grade solutions and multi-site operations | Rely mainly on their smart home security features that can be used for businesses |
| 4.7 stars, A+ Better Business Bureau (BBB) rating | 2.0 stars, C- rating and not BBB accredited |
Many business owners who switch to TELSCO from Vivint have similar feedback:
You’re told you can tailor a system — but then you end up locked into a 3½ to 5-year contract just to finance the equipment.
You need to cancel early — and you’re handed equipment payoff demands, fees and long waits.
Tech or equipment malfunctions occur — and you face long hold times, multiple transfers and billing surprises.
All this while your business doesn’t stop — and every minute of downtime hurts.
See the TELSCO difference below!
Your business isn’t a home. Why use home security tools instead of commercial security features?
Your business deserves more than a Smart home security system. Speak to us today and we’ll customize a security solution for your business’ unique needs.
When you choose TELSCO, you’re choosing a security provider that’s been protecting Edmonton homes and businesses since the 1970s. Here’s what that means for you:
Contact us today to get a free quote! From restaurants and offices to warehouses and retail locations, we design every system around your operations. We’ll design a truly customized security solution and ensure you are supported by experts who live and work right here.
No generic “bundles” or call centre scripts — just personalized solutions and consistent billing from a company that’s been protecting local businesses for over 50 years.