Home Automation Integration

Have dealt with this company for year . Very pleased with their service, always able to maintain our system. Would... read moreHave dealt with this company for year . Very pleased with their service, always able to maintain our system. Would recommend to anyone personal or business. read less

I’ve been a Telsco customer for a few years now and every interaction I’ve had with them has been so... read moreI’ve been a Telsco customer for a few years now and every interaction I’ve had with them has been so positive. From sales and finding the right equipment to installation share they found the perfect solution for my setup, and technical support where they have been so knowledgeable and easy to work with, this is a great company. The other day I had an issue that I needed help with, and due to scheduling constraints on my end, I couldn’t wait long for a fix. Telsco had a tech at my house in 30 minutes and solved the problem right away. Pretty sure with some other companies I’d still be on hold on the phone in that amount of time. Would definitely recommend. read less

Great company all around - from customer service to service technicians. Always available with just a phone call and very... read moreGreat company all around - from customer service to service technicians. Always available with just a phone call and very responsive. Monitoring is on point, have had false alarms and Telsco calls immediately to check. Highly recommend. read less

Had to call for service recently when my camera was acting up. The tech -Gordon - was great. He called... read moreHad to call for service recently when my camera was acting up. The tech -Gordon - was great. He called when to let me know he was on his way, he was on time and most importantly, he identified the problem right away and didn't leave until everything was fixed and he was sure it was working properly. He also gave me some great advice on setting up the rules for the camera online to improve the recording we were getting. If you're looking for an alarm company, look no further than Telsco. read less

5-stars all around. Best part is that this is a locally owned and operated business! Thank you Craig and team... read more5-stars all around. Best part is that this is a locally owned and operated business! Thank you Craig and team for all your help over the years! read less

We have been Telsco customers for many, many years, and when it came time to move up to a newer... read moreWe have been Telsco customers for many, many years, and when it came time to move up to a newer technology platform, they made the process easy and cost effective. During informative, no pressure consultations, we were presented various options to make the best decision, and are now enjoying the new features and peace of mind. In addition, their knowledge of the existing system (and new support arrangements), made the decision even easier. read less

Excellent support and install. Craig went above and beyond to ensure we we’re completely satisfied. Highly recommend

If you in search of a security provider look no further. I have been dealing with Telsco for about a... read moreIf you in search of a security provider look no further. I have been dealing with Telsco for about a year. The sales team is engaging and friendly. Working with you to get the security system you need. The installation is quick and professional. The customer service is outstanding. Telesco sets the standard on how to conduct business. read less

Just had a new home security system installed 2021. Excellent service from both the salesperson Mike and all of the... read moreJust had a new home security system installed 2021. Excellent service from both the salesperson Mike and all of the company employees I’ve talked to on the phone. The installers and technicians were friendly and knowledgeable.Dealing with an established local Edmonton company was one of our best decisions.I very highly recommend using Telsco for a home alarm system. read less

Have been a customer for over 15 years. Have had several upgrades as technology advances and each time has been... read moreHave been a customer for over 15 years. Have had several upgrades as technology advances and each time has been seamless and done by very professional field staff. Highly recommend these folks. Really like the service that they answer the phone ( a live person ) when you call. read less

Very happy with the service received, straight forward, and super quick. We appreciated the honest, reliable business Brandon gave us.... read moreVery happy with the service received, straight forward, and super quick. We appreciated the honest, reliable business Brandon gave us. No surprise costs, no back and forth. 10/10 for the support. read less

We've been TELSCO customer's for 15+ years and as will happen technology ages and needs to be upgraded at times.... read moreWe've been TELSCO customer's for 15+ years and as will happen technology ages and needs to be upgraded at times. This was the case earlier in the year and at their recommendation had a new system and keypad installed to insure continued coverage and monitoring. Unfortunately, after the upgrade there was an unexpected issue that while not jeopardizing the system itself did make for a persisting annoyance. Although it took a couple of attempts I can't speak highly enough of TELSCO's commitment to look after their customers and in particular Kristin. She was always very prompt to reply, took our concerns seriously and treated us with the utmost respect & consideration for our time.I can recommend TELSCO with absolutely no hesitation. read less

TELSCO has been our families home security provider for several years. They provided and installed the original system and also... read moreTELSCO has been our families home security provider for several years. They provided and installed the original system and also provide monitoring services. We recently added cameras to the interior of our house and as with the original system installation the new addition went seamlessly. The entire TELSCO team from start to finish have been outstanding. If you are looking for a security system and monitoring services TELSCO is the company to hire. read less

Customer service was polite but not really helpful.

We have been with Telsco for many years after switching from Chubb. We wanted a local company and Telsco fit... read moreWe have been with Telsco for many years after switching from Chubb. We wanted a local company and Telsco fit the bill. Since changing they have be all you could want in a security company. Their staff have always been friendly, professional and competent, a rarity in our high tech world. We recently had our system upgraded and the tech was again friendly, professional and competent. We dealt with Brandon in the sales area and he went above and beyond to make us happy. So glad that a local company has been able to provide high level service for so long. read less