Customized Home Automation

I have had my Telsco alarm system since February of 2020, and have only good things to say about Telsco,... read moreI have had my Telsco alarm system since February of 2020, and have only good things to say about Telsco, I have had a very positive experience from sales to installation to current service.I have a complicated house to install an alarm and I needed the sales person to come on site to do a quote. Most companies quotes over the phone only. Their sales person Gene came to my house, he was very helpful and knowledgeable, and it was easy to choose what equipment and service I needed with him. The tech did a very good job despite that it was very hard to wire my house because of how complicated it is. I was amazed how he got the wires through in some of the places in my house. When we ran into some problems because of complexity of the house the problems were resolved quickly.I would highly recommend Telsco to anyone. read less

We were having trouble with a touch pad for the security system and called Telsco to come and check it... read moreWe were having trouble with a touch pad for the security system and called Telsco to come and check it out. They had the information on the system and new what pad I needed for replacement, they even advised me of the need to replace the smoke alarms.They set up a service call and notified me a half hour before their arrival. The pad and smoke alarms were replaced by a great service tech, he was very careful wearing a mask for Covid.I have recommended Telsco based on my experience with them.The employees are outstanding for great personal service. read less

Switched from another security system to Telsco after doing a lot of research. They were very professional from the... read moreSwitched from another security system to Telsco after doing a lot of research. They were very professional from the free quote, setting up a timely appointment and switching from my older security system. They handled the switch over very well and had me up and running with no issues. I like the time they spent going over the system, features and the online/app system. I really like that they are local and you can speak to a fellow Albertan. After the install they keep in touch with emails to make sure system is running and responded to questions promptly. Highly recommend them! read less

We found ourselves needing some assistance with our Telsco services. We dealt with Nathan Hay. We found him... read moreWe found ourselves needing some assistance with our Telsco services. We dealt with Nathan Hay. We found him to be professional, courteous and knowledgeable. He easily dealt with our issues within the day. We would refer Telsco to all of our friends and neighbors. Well done Nathan and Telsco. read less

Telsco provides a security system to the company I work for since 1995 and during all these years they were... read moreTelsco provides a security system to the company I work for since 1995 and during all these years they were steady as a rock. I was so impressed and decided to go with them for my home security. One of the best decisions I’ve ever made. These guys are second to none. Highly recommend. read less

 Knowledgeable, professional staff, customize the system to your home and a phenomenal local firm. Great value & affordability plus they... read moreKnowledgeable, professional staff, customize the system to your home and a phenomenal local firm. Great value & affordability plus they provide reliable products that actually work in sub-zero temps. read less

We've been with Telsco for over 3 decades and have always been extremely pleased with their services. Recently our alarm... read moreWe've been with Telsco for over 3 decades and have always been extremely pleased with their services. Recently our alarm system required an upgrade and again, the service was excellent! The technician who installed the new equipment was professional, efficient and courteous. He was patient in answering our questions and explaining the new setup. We definitely would recommend TELSCO to all looking for security systems. read less

Fantastic- Craig Thompson was beyond helpful, responsive and delightful. The techs that installed the system were great as well. Highly recommend

We have been Telsco residential customers for about 25 years. Our system was outdated so we needed an upgrade... read moreWe have been Telsco residential customers for about 25 years. Our system was outdated so we needed an upgrade to wireless. Gene put together a quote that was acceptable to us and our upgrade was done by Les. We were told our install may take most of the day but Les was done in a couple hours. We threw him a couple curve balls which he hit out of the park. He made sure we knew everything about the new system and how to use the app. There is a reason Telsco has been in business for 50 years and why we have been customers so long. We are proud to support this Edmonton business. We know we our home is safe in their hands. read less

We have been dealing with TELSCO for over 10years and always found that they provide good service at reasonable rates.... read moreWe have been dealing with TELSCO for over 10years and always found that they provide good service at reasonable rates. Today we had a thermostat added to our monitoring system by an installer named Chris (cant recall last name) and he was the most polite and friendly individual I have met in a long time! I highly recommend TELSCO for all your home monitoring needs. read less

We researched many security companies before we chose Telsco. For the price they offer a great service. We... read moreWe researched many security companies before we chose Telsco. For the price they offer a great service. We had a problem with one of our old sensors that was installed 25 years ago by a different security company. We had false alarms because of this sensor. Telsco sent out a tech and he diagnosed and fixed the problem in a very short time. There was no additional charge for this. We have been very pleased with their service and really like the fact that they are a local company. They are very responsive and make it easy to deal with them no matter what the issue is. read less

Amazing Company! Its so nice to be able to call and talk to someone right away rather than waiting on... read moreAmazing Company! Its so nice to be able to call and talk to someone right away rather than waiting on hold forever!The staff were so knowledgeable, and provided us with actual solutions for our security. Thank you to Telsco for keeping our home and family safe! read less

I love Telsco and I highly recommend them to everyone. They are a local company. Customer service is always excellent... read moreI love Telsco and I highly recommend them to everyone. They are a local company. Customer service is always excellent and the price is affordable. Plus when your alarm goes off, it's an actual human being from Edmonton who calls to check in on you. Thanks Telsco! read less

Great service, We inquired on a Friday and the system was installed Monday. Aman was our technician, we were delighted... read moreGreat service, We inquired on a Friday and the system was installed Monday. Aman was our technician, we were delighted with his service and the time he spent with us going over the system. Highly recommend Telsco. read less

I’ve been a Telsco customer for a few years now and every interaction I’ve had with them has been so... read moreI’ve been a Telsco customer for a few years now and every interaction I’ve had with them has been so positive. From sales and finding the right equipment to installation share they found the perfect solution for my setup, and technical support where they have been so knowledgeable and easy to work with, this is a great company. The other day I had an issue that I needed help with, and due to scheduling constraints on my end, I couldn’t wait long for a fix. Telsco had a tech at my house in 30 minutes and solved the problem right away. Pretty sure with some other companies I’d still be on hold on the phone in that amount of time. Would definitely recommend. read less