Customized Home Automation

We have had our Telsco alarm system for over 21 years. We’ve never had an issue with it. Given its... read moreWe have had our Telsco alarm system for over 21 years. We’ve never had an issue with it. Given its age we decided to upgrade it, as well as having a dog that sets it off. Newer motion detectors are better at not triggering for animals.Every person we interacted with was professional, knowledgeable, willing to assist and above all pleasant !The salesperson explained why we should upgrade the system, made suggestions and worked with me so I got exactly what I wanted.The technician called prior to arriving, was wearing a mask, and went about installing the system quickly and professionally. He the. Took the time to explain how the system and new keyboard worked, not rushing, and willing to answer questions.Had we not had good experience over our 11 years with Telsco we would not have stayed with them.I’d highly recommend them ! read less

 Knowledgeable, professional staff, customize the system to your home and a phenomenal local firm. Great value & affordability plus they... read moreKnowledgeable, professional staff, customize the system to your home and a phenomenal local firm. Great value & affordability plus they provide reliable products that actually work in sub-zero temps. read less

Great company all around - from customer service to service technicians. Always available with just a phone call and very... read moreGreat company all around - from customer service to service technicians. Always available with just a phone call and very responsive. Monitoring is on point, have had false alarms and Telsco calls immediately to check. Highly recommend. read less

Fantastic- Craig Thompson was beyond helpful, responsive and delightful. The techs that installed the system were great as well. Highly recommend

I would recommend this company to anyone looking for excellence in home security. The staff are the most professional... read moreI would recommend this company to anyone looking for excellence in home security. The staff are the most professional I have ever dealt with both service staff, office staff and the security staff. I will never change to another company. read less

We had a great experience with a service technician. We had a new front door installed and needed to... read moreWe had a great experience with a service technician. We had a new front door installed and needed to get a sensor re-installed. The tech went above and beyond by running a new wire to make sure we were happy. Great service. read less

If you in search of a security provider look no further. I have been dealing with Telsco for about a... read moreIf you in search of a security provider look no further. I have been dealing with Telsco for about a year. The sales team is engaging and friendly. Working with you to get the security system you need. The installation is quick and professional. The customer service is outstanding. Telesco sets the standard on how to conduct business. read less

Telsco was my security provider for eighteen years at my previousresidence. I had chosen them then because they... read moreTelsco was my security provider for eighteen years at my previousresidence. I had chosen them then because they were a local companyand for the duration of our relationship I was provided with excellent service. Then I moved and since the new home had an already installed product, I opted to continue that service. However, after a number of years of being part of a large international system and receiving substandard service I decided that I'd had enough. Imagine my surprise when I went online and found that not only was Telsco still in the business but they had remained a local company. I immediately contacted them. They came to my home, reviewed my existing equipment, gave me a quote and had my system converted to their service within weeks. The technicians that did the conversion were friendly, extremely knowledgeable and gave me detailed information on the change over. The contact centre people are friendly, knowledgeable and very helpful. I f I am having trouble changing a battery they send someone out quickly to rectify the issue. I am now confident that I am ingood hands with a company that obviously cares a great deal about the people they serve. Thank you Telsco! I highly recommend this company. read less

The one "1 star" review here sounds like user error to me haha. I have been with Telsco for about... read moreThe one "1 star" review here sounds like user error to me haha. I have been with Telsco for about 5 years now. By far the best alarm company. The fact that everything is local and call center isnt in Kentucky or something is great. They know the city, know local law enforcement making it a very smooth service. We have had ZERO false alarms causing false dispatches. They are insanely quick to call your phone if the alarm is set off by accident by say the dog, or a loved that didnt get to the panel fast enough. I now have cameras outside and at the entrances as well so that if there is a break in they can see and can call police immediately.They offer cutting edge tech and the best camera tech ive seen in comparison to the other "door to door" companies. Telscos service is top notch. The 1 or two issues I have had have been resolved in VERY short periods and the installation of my cameras and equipment is flawless. I would strongly recommend you choose Telsco over all other systems. You will not regret it. There is a reason the rating is so high. They make you feel like you are their only client. It is incredible. Thanks for reading. read less

we are very happy with Telsco . The guy who came to our house and stall the system was very... read morewe are very happy with Telsco . The guy who came to our house and stall the system was very patience with us and friendly and knowledge. Overall, the staffs are very sincere and approachable and always response in a timely manner. We are happy we choose Telsco for our home security need.Highly recommended. read less

Over the years we have always had exceptional customer service.The technicians always do an outstanding job!

I simply want to express my gratitude to Dibes and Teslco for their amazing service and mostly, their great customer... read moreI simply want to express my gratitude to Dibes and Teslco for their amazing service and mostly, their great customer support. Telsco is a most customer friendly company providing top-notch security products in a very competitive fashion. They also have a great support staff in people such as Nathan and an installer like Dibes who just completed setting up a doorbell camera. Such an installation should have been a no-brainer but one of my doorbells created issues: my house’s bad. Dibes displayed amazing patience and resourcefulness in making everything work perfectly. I am most thankful and cannot say enough for such service. I plan to continue to use their security services as long as I need them. Thank you. read less

After a break in we were looking to install a security system. Friends of my sister in-law own a large... read moreAfter a break in we were looking to install a security system. Friends of my sister in-law own a large commercial security company and recommended Telsco. Arranged for a consult then eventually the install. Everyone involved was very helpful, technician was prompt, on time and very helpful/informative. A year and a half later we decided to add garage security, once again the experience was very positive . Would not hesitate to recommend this company read less

Our Telsco experience was great! i would recommend this company to anyone! they are very efficient, fast, and patient with... read moreOur Telsco experience was great! i would recommend this company to anyone! they are very efficient, fast, and patient with everything! from the time i called to make an appointment, the quote, and all the options and knowledge that was available to us.Our tech was great, he was very kind and patient with my wild children running around the house, especially with everything going on right now he was very respectable with being cautious of not spreading any germs, he explained everything and answered all of our questions, as did the wonderful gentleman who came out to visit us the first time.we are very pleased with all the work telsco has done, the equipment is up to date, small, and didn't leave any huge holes or anything in our wall.thank you once again for your amazing work, it is greatly appreciated! read less

We have recently installed Telsco as our home security system and it was a great experience right from the start.... read moreWe have recently installed Telsco as our home security system and it was a great experience right from the start. The Telsco technician was very friendly, thorough, and obviously great at his job. He was also super helpful in showing us how to use the app and he updated our doorbell system, which had not been working. I accidentally tripped the alarm one day and Telsco was very prompt in contacting me to ensure everything was alright. They were fast to contact and went through verification checks. Overall, I am extremely impressed; the technician was great and Telsco has been a very great and reliable security company. read less