Home Automation Integration

I’ve been a Telsco customer for a few years now and every interaction I’ve had with them has been so... read moreI’ve been a Telsco customer for a few years now and every interaction I’ve had with them has been so positive. From sales and finding the right equipment to installation share they found the perfect solution for my setup, and technical support where they have been so knowledgeable and easy to work with, this is a great company. The other day I had an issue that I needed help with, and due to scheduling constraints on my end, I couldn’t wait long for a fix. Telsco had a tech at my house in 30 minutes and solved the problem right away. Pretty sure with some other companies I’d still be on hold on the phone in that amount of time. Would definitely recommend. read less

Absolutely amazing team here! Have worked with the crew at Telsco on multiple projects, and the service has been extraordinary.

From initial contact to installation to follow-up the service was first class and it's appreciated.

Craig, Bryan and Patti were all great to work with. I love the phone app and these guys are always... read moreCraig, Bryan and Patti were all great to work with. I love the phone app and these guys are always happy and willing to help out. Thanks again! read less

Had to call for service recently when my camera was acting up. The tech -Gordon - was great. He called... read moreHad to call for service recently when my camera was acting up. The tech -Gordon - was great. He called when to let me know he was on his way, he was on time and most importantly, he identified the problem right away and didn't leave until everything was fixed and he was sure it was working properly. He also gave me some great advice on setting up the rules for the camera online to improve the recording we were getting. If you're looking for an alarm company, look no further than Telsco. read less

Telsco's service is unparalleled to none. From sales, administration, service and installation and monitoring, there are probably no one who... read moreTelsco's service is unparalleled to none. From sales, administration, service and installation and monitoring, there are probably no one who cares more about their customers than Telsco team. They define the true meaning of integrity. Keep up the good work!!! read less

We are very happy with the service and response from Telsco and it's representatives.We set off our alarm and promptly... read moreWe are very happy with the service and response from Telsco and it's representatives.We set off our alarm and promptly receive a call from Telsco to check on us and our system.Recently, the internet was down. Shaw took one week to respond with sending someone out, while Telsco was notified and they scheduled Mohammed for approximately an hour after being reconnected to the internet. Awesome job!!Also, to note, having the same couple of Telsco representatives speaks loudly for the company. Since our installation of the security system, we any problems being dealt with has been with the same service reps --- so Telsco keeps their people which says volumes regarding the company itself!!Would recommend Telsco to anyone and everyone!! read less

We have been Telsco customers for many, many years, and when it came time to move up to a newer... read moreWe have been Telsco customers for many, many years, and when it came time to move up to a newer technology platform, they made the process easy and cost effective. During informative, no pressure consultations, we were presented various options to make the best decision, and are now enjoying the new features and peace of mind. In addition, their knowledge of the existing system (and new support arrangements), made the decision even easier. read less

we are very happy with Telsco . The guy who came to our house and stall the system was very... read morewe are very happy with Telsco . The guy who came to our house and stall the system was very patience with us and friendly and knowledge. Overall, the staffs are very sincere and approachable and always response in a timely manner. We are happy we choose Telsco for our home security need.Highly recommended. read less

The experience with Telsco was the type that one should experience with every supplier. The tech was extremely competent, fastidious... read moreThe experience with Telsco was the type that one should experience with every supplier. The tech was extremely competent, fastidious with respect to ensuring that everything operated properly and provided answers to any question posed in a professional and friendly manner.The follow up from the management to ensure that I was satisfied with the experience was wonderful.If anyone needs a competent and customer focused security company to look after their home or business; look no further.Thank you Telsco and look forward to a long lasting relationship. read less

I chose Telsco because I wanted to support local business!! And I really liked the idea that if I ever... read moreI chose Telsco because I wanted to support local business!! And I really liked the idea that if I ever had any issues with my system, the representatives are right in my own city. After reading a lot of other reviews about other security system companies, I chose to stay local and I am glad I did. To me, the price really is not that much more for the type of quality service I have received and the money gets to stay here in Edmonton. I think that by going with a company that is local, they have to work harder to try and keep your business.I had a great experience with the entire process of getting my Telsco system set up. From the initial phone call to the actual installation of the equipment, everyone has been great to work with. I would definitely recommend. read less

I love Telsco and I highly recommend them to everyone. They are a local company. Customer service is always excellent... read moreI love Telsco and I highly recommend them to everyone. They are a local company. Customer service is always excellent and the price is affordable. Plus when your alarm goes off, it's an actual human being from Edmonton who calls to check in on you. Thanks Telsco! read less

I simply want to express my gratitude to Dibes and Teslco for their amazing service and mostly, their great customer... read moreI simply want to express my gratitude to Dibes and Teslco for their amazing service and mostly, their great customer support. Telsco is a most customer friendly company providing top-notch security products in a very competitive fashion. They also have a great support staff in people such as Nathan and an installer like Dibes who just completed setting up a doorbell camera. Such an installation should have been a no-brainer but one of my doorbells created issues: my house’s bad. Dibes displayed amazing patience and resourcefulness in making everything work perfectly. I am most thankful and cannot say enough for such service. I plan to continue to use their security services as long as I need them. Thank you. read less

Just wanted to say a shoutout to Brandon at Telsco! He did a a fantastic job helping me try and... read moreJust wanted to say a shoutout to Brandon at Telsco! He did a a fantastic job helping me try and find my new security system, unfortunately it wasn’t the right time for us but when I’m ready I will be going back! Thank you for your help and would highly recommend seeing brandon when looking for your new home security! read less

Our sales rep Mike and our technician were very knowledgeable about the equipment and installation. They were able to answer... read moreOur sales rep Mike and our technician were very knowledgeable about the equipment and installation. They were able to answer all my questions in a way that I could understand since I’m not tech savvy. We are very pleased with the level of service we received. read less