Customized Home Automation

If you in search of a security provider look no further. I have been dealing with Telsco for about a... read moreIf you in search of a security provider look no further. I have been dealing with Telsco for about a year. The sales team is engaging and friendly. Working with you to get the security system you need. The installation is quick and professional. The customer service is outstanding. Telesco sets the standard on how to conduct business. read less

We have been dealing with TELSCO for over 10years and always found that they provide good service at reasonable rates.... read moreWe have been dealing with TELSCO for over 10years and always found that they provide good service at reasonable rates. Today we had a thermostat added to our monitoring system by an installer named Chris (cant recall last name) and he was the most polite and friendly individual I have met in a long time! I highly recommend TELSCO for all your home monitoring needs. read less

I have been a customer of TELSCO for over 10 years. I am a huge fan. The company... read moreI have been a customer of TELSCO for over 10 years. I am a huge fan. The company is Edmonton based. Any contact I have is with a real person. I have had the odd alarm go and when I get a call it is from someone in Edmonton who is thoughtful, concerned and responsive. I have a vacation property out of Edmonton and had to use a different company. With that service I deal with recordings and automated messages and wait on hold to be connected with a person. TELSCO is head and shoulders better than that competitor which was the best option I had available. read less

Awesome company.. have been customers for more then ten years. Won’t change alarm company.

We had Gordon come to our home for a warranty follow up call on one of our devices. I was... read moreWe had Gordon come to our home for a warranty follow up call on one of our devices. I was blown away by the amount of time he took to sit and teach me the system. To show me that the system is capable of so much more than one realizes. He took time to fix additional issues with the system that weren’t even on the service call out. I can see why Gordon is a senior tech with Telsco, he’s very knowledgeable, understanding and patient. Telsco should be proud they have someone like Gordon working for them. If you’re thinking of investing in a security system I highly recommend Telsco and make sure you request Gordon as your installer, the man is amazing and the company is great! read less

I chose Telsco because I wanted to support local business!! And I really liked the idea that if I ever... read moreI chose Telsco because I wanted to support local business!! And I really liked the idea that if I ever had any issues with my system, the representatives are right in my own city. After reading a lot of other reviews about other security system companies, I chose to stay local and I am glad I did. To me, the price really is not that much more for the type of quality service I have received and the money gets to stay here in Edmonton. I think that by going with a company that is local, they have to work harder to try and keep your business.I had a great experience with the entire process of getting my Telsco system set up. From the initial phone call to the actual installation of the equipment, everyone has been great to work with. I would definitely recommend. read less

Our sales rep Mike and our technician were very knowledgeable about the equipment and installation. They were able to answer... read moreOur sales rep Mike and our technician were very knowledgeable about the equipment and installation. They were able to answer all my questions in a way that I could understand since I’m not tech savvy. We are very pleased with the level of service we received. read less

I have nothing but good things to say about TELSCO! We had them install a system at our cabin three... read moreI have nothing but good things to say about TELSCO! We had them install a system at our cabin three years ago. During that time we have had ZERO false alarms and more importantly have been alerted to two break in attempts, one leading to an arrest and conviction, and several freeze alarms. read less

Telsco was recommended to me by a friend and I was not disappointed. From the time Vickie came to walk... read moreTelsco was recommended to me by a friend and I was not disappointed. From the time Vickie came to walk through my house to give me a quote, I knew I was in good hands. Telsco accommodated me to install my security system on a weekend; as my work schedule did not allow it during the week. Nyan installed my system and explained everything in detail about how it works. Everyone has been so kind to me and I've slept better the last week knowing I have a security system. Thanks everyone! read less

Have been a customer for over 15 years. Have had several upgrades as technology advances and each time has been... read moreHave been a customer for over 15 years. Have had several upgrades as technology advances and each time has been seamless and done by very professional field staff. Highly recommend these folks. Really like the service that they answer the phone ( a live person ) when you call. read less

Excellent

Before switching to TELSCO I searched the web and called them. I had a good impression so I arranged... read moreBefore switching to TELSCO I searched the web and called them. I had a good impression so I arranged to meet Craig. He was very friendly and likeable as well as very professional and very knowledgeable. So I decided to go with TELSCO. Craig coordinated everything and Kam installed it like a breeze professionally and very detailed. As well, Kam was very likeable and easy to talk to. Answered all my questions satisfactorily. Overall, it was awesome. Called Tech Support the day after and I was very satisfied. Hats off to you both and TELSCO for having such amazing people. Highly recommended. read less

As a Telsco customer for the last 5 years, I would highly recommend their service. I recently had an issue... read moreAs a Telsco customer for the last 5 years, I would highly recommend their service. I recently had an issue with my system and the response was prompt. The technician drove 90 km and replaced an out of warranty component with no charge. read less

Have used Telsco Alarm services at home and for my business for 20 years now and would recommend no other.... read moreHave used Telsco Alarm services at home and for my business for 20 years now and would recommend no other. Recently had some upgrades done and Brian my technician went above and beyond to ensure everything was dialed. read less

About a year ago, I contacted Mike Gagne from Telsco security to quote us on a system for our new... read moreAbout a year ago, I contacted Mike Gagne from Telsco security to quote us on a system for our new office. We had received multiple quotes from different companies. What struck me about Mike was his knowledge of the security field, the fact that he had been a part of every level of their business and chose to stick with Telsco for over 20 years. Not only did Mike's quote provide information and piece of mind, but was much lower cost than the other companies. Mike took the time to come to our office and walk the grounds with us. He provided a quote that was comprehensive but not bloated. When we had a slight issue with the installation, Mike was quick to respond and corrected everything immediately. I was floored with the amazing service. I recommend Mike to our friends, family and clients and you should do the same. Thanks to Mike and his team at Telsco. read less