Customized Home Automation

Telsco responded quickly to service request and got us sorted out. Dibes was super helpful.

Telsco is a great service provider and Patrick (a technician) was quickly able to troubleshoot and resolve my issue. ... read moreTelsco is a great service provider and Patrick (a technician) was quickly able to troubleshoot and resolve my issue. I am happy that I have subscribed to the monthly service plan which has come in handy a couple of times. Great work! read less

Excellent service! The technicians were friendly and took the extra time to ensure the equipment was functioning correctly and provided... read moreExcellent service! The technicians were friendly and took the extra time to ensure the equipment was functioning correctly and provided training on the use of the system. read less

I would highly recommend Telsco for home security. Travis Sharkey (Sales) did an excellent job providing a security plan for... read moreI would highly recommend Telsco for home security. Travis Sharkey (Sales) did an excellent job providing a security plan for my home and provided friendly professional customer service and follow up. Kam (Installation) also did an excellent job and took all the time needed to explain and answer all my questions during installation and set up. Customer service at Telsco has been great and the best part is when you call for information or help you get to talk to someone in person without delay. I will recommend Telsco to family and friends. read less

After being with ADT for approximately thirty years and finding their service to be less that satisfactory lately, after much... read moreAfter being with ADT for approximately thirty years and finding their service to be less that satisfactory lately, after much research, we changed our service to Telsco. We were very impressed with Mike in sales and the two technicians, Dushyant and Vishai, who worked non-stop for four hours replacing our old system.The personnel working with this company has been very professional and easy to work with. I would highly recommend them to anyone requiring security for their premises. read less

Just had a new home security system installed 2021. Excellent service from both the salesperson Mike and all of the... read moreJust had a new home security system installed 2021. Excellent service from both the salesperson Mike and all of the company employees I’ve talked to on the phone. The installers and technicians were friendly and knowledgeable.Dealing with an established local Edmonton company was one of our best decisions.I very highly recommend using Telsco for a home alarm system. read less

Telsco has best customer service 👍

Just had our alarm system installed everything went as planned all staff and installer were great highly recommend using Telsco... read moreJust had our alarm system installed everything went as planned all staff and installer were great highly recommend using Telsco everything was explained very well read less

From initial contact to installation to follow-up the service was first class and it's appreciated.

Our Telsco experience was amazing to say the least from a customer satisfaction perspective.Beginning with the quoting process to the... read moreOur Telsco experience was amazing to say the least from a customer satisfaction perspective.Beginning with the quoting process to the end of the installation all the staff were knowledgeable, respectful and competent at their trade.Of particular mention was the tech who performed the installation. He was extremely technically component, spent time to answer questions, highly particular with making certain everything worked properly before leaving. A first class gentleman to say the very least. Hard to find folks like him.Compared to the security company we previously had; Telsco is head and shoulders above them and quite frankly they are head and shoulders above most companies we have dealt with in respect to customer service/satisfaction.They get five stars without hesitation. read less

During a family safety emergency I received prompt and exceptional service from Stephen and Abhishek of Telsco. Their quick and... read moreDuring a family safety emergency I received prompt and exceptional service from Stephen and Abhishek of Telsco. Their quick and timely service has provided us a great deal of peace of mind when we needed it the most. You were awesome! Thank you! read less

Customer service was polite but not really helpful.

5 years, no issues! Thanks Telsco!!

I chose Telsco because I wanted to support local business!! And I really liked the idea that if I ever... read moreI chose Telsco because I wanted to support local business!! And I really liked the idea that if I ever had any issues with my system, the representatives are right in my own city. After reading a lot of other reviews about other security system companies, I chose to stay local and I am glad I did. To me, the price really is not that much more for the type of quality service I have received and the money gets to stay here in Edmonton. I think that by going with a company that is local, they have to work harder to try and keep your business.I had a great experience with the entire process of getting my Telsco system set up. From the initial phone call to the actual installation of the equipment, everyone has been great to work with. I would definitely recommend. read less

Great company all around - from customer service to service technicians. Always available with just a phone call and very... read moreGreat company all around - from customer service to service technicians. Always available with just a phone call and very responsive. Monitoring is on point, have had false alarms and Telsco calls immediately to check. Highly recommend. read less